All Time Air Conditioning.com Reviews | Read Customer Reviews of alltimeairconditioning.com

All Time Air Conditioning.com Reviews | Read Customer Reviews of alltimeairconditioning.com

All Time Air Conditioning.com reviews

20 approved reviews, newest moderated first

Richard B.
Jun 29, 2023
Still waiting and waiting and waiting…
Still waiting and waiting and waiting for a box of 12 air conditioning filters! Wish I would’ve known that before I place the order!
Report
Rick
Jun 13, 2023
Great service from start to finish
Great service from start to finish. The tech was very professional and knowledgeable. Would use them again and highly recommend.
Report
Satya I.
Apr 24, 2023
Quick and Effective Emergency Service
When my air conditioner suddenly stopped working during a heatwave, All Time Air Conditioning was there to help with their fast emergency service. The technician showed up within the hour, quickly figured out the issue, and got my AC running again in no time. I'm so thankful for their speedy and professional service.
Response from All Time Air Conditioning.comApr 26, 2023
Thank you for the positive review! We're happy to hear that our emergency service was able to quickly and effectively solve the issue with your air conditioner during a heatwave. We appreciate your trust in us and hope to continue providing you with exceptional service in the future.
Report
Leonard B.
Apr 8, 2023
Unique size filter made to order fit perfectly
Received the filters for a unique fitting system and they fit perfectly. Originally got a note to review before items came and I gave a low review, but found out later that the request for review went out inadvertently. Vivian followed up with me and went out of her way to get these things shipped out ASAP and also gave me advice on replacement. Had to order in bulk, so these will last a while.
Response from All Time Air Conditioning.comApr 26, 2023
Hello Leonard, I want to sincerely apologize for the delivery delays that you experienced. We have since made our messaging on the website more apparent and clear to see for the users. While we strive to minimize delays, we also aim to communicate effectively when they do occur. Your feedback is invaluable in helping us improve our processes to serve you better. Miscommunication can happen and we apologize again for any inconvenience that may have caused you. If everything that has arrived meets your expectations, it would mean the world to us if you could update your review to reflect your current experience. Warm regards, ATA Family
Report
Irene C.
Mar 30, 2023
Professional
Proactive on time helpful and professional
Response from All Time Air Conditioning.comApr 26, 2023
Thanks for the positive review! We're glad to hear that our team was helpful, professional, and on time during your service call. We appreciate your business and hope to work with you again soon.
Report
Jordan P.
Mar 27, 2023
I never received the product I ordered
I never received the product I ordered, but have been asked to rate my experience. Where is my product?
Response from All Time Air Conditioning.comApr 26, 2023
Hi Jordan, Firstly I want to apologize for the experience you had so far. The rate your experience survey is auto generated by the website, and we certainly meant no offence by sending that prior to you receiving your order. As far as the order goes, I am truly sorry that you experienced the delays that you did. Sometime we have supplier delays and we always try to communicate on our website when that happens. We have since updated the messaging to better reflect those delays clearly for everyone. Your feedback is appreciated, because it helps us serve you better. If the products you received meet your needs and expectations, we would greatly appreciate it if you could update your review to reflect your current experience. Again, deepest apologies from everyone here. I hope we can continue to serve you better! Warmest regards, ATA Family
Report
T P.
Jan 13, 2023
Excellent services
Excellent services, good reliable air conditioning company.
Response from All Time Air Conditioning.comApr 26, 2023
We appreciate the feedback! We will always do our best to strive for the best!
Report
Linda F.
Dec 29, 2022
Filters
Order arrived and was exactly the correct filter
Response from All Time Air Conditioning.comApr 26, 2023
Hurray! Nothing better than getting exactly what you need! Thank you for sharing your experience.
Report