AlltentsReviews of alltents.com

What a great company to work with! They are there to support you every step of the way. FedEx being FedEx screwed up my shipment, and Alltents stepped up, went above and beyond to make it right - even though the issues were not on them. Customer satisfaction is their goal

If I could give this company 10 stars I would. Right from the first phone call the customer service rep., she was absolutely phenomenal! This company only sells and ships into into the US, I'm from Canada and wanted this tent shipped to my future son-in-law's place for their upcoming wedding. They went above and beyond to make this work for us. There was some parts missing and I sent the missing parts list into customer service, they addressed it super fast and we receive the missing parts in less than a week. I will definitely buy more product from this company and I highly recommend if you're in the market for one of their tents you won't be disappointed. Marshall Eden Niverville, Manitoba Canada

Two of the three cartons were damaged. A package of hardware and loose pages of instructions were laying on our porch.

great customer service but we are still waiting for a replacement pkg that Fedex damaged and didi't deliver. It is supposed to arrive today. a follow up. The replacement package Fedex damaged turned up undamaged and quite quickly, thanks

Ordered part, it came in two weeks. Easy process.

The tent quality is excellent. I recommend getting the heaviest duty cover. There was some FedEx shipping problems however their service person was extremely attentive and very helpful. I’m very pleased with the purchase, quality and service representative.

Profesional and fast service. Also, good quality of materials.

The customer service was incredible, and Danae (Apologize for spelling) specifically was extremely helpful with the small hiccup I had with the product. I would highly recommend all tents. Mostly because of the customer service.