customer
Easy to work with
Easy to work with
Response from AlltentsOct 6, 2026
We are glad you enjoyed your experience with our team and found the process seamless and straightforward. Thank you for taking the time to share your positive feedback.

Need a Party Tent, Storage Tent, Portable Garage or Popup Gazebo? Alltents is Your Partner in Tents ✔ Huge selection✔ Durable materials ✔ Fast delivery – online tracking ✔ Experts on hand to take your call ✔ All spare parts stocked for 10+ years ✔ Curbside delivery Discover our huge selection
Alltents (alltents.com) has 221 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 141 reviews with 5 stars · Clear filters
customer
Easy to work with
Response from AlltentsOct 6, 2026
We are glad you enjoyed your experience with our team and found the process seamless and straightforward. Thank you for taking the time to share your positive feedback.
Edwin H.
I had an issue with an awning I purchased and I contacted customer service.The response and correction was made immediately,I have to say customer service is excellent and I will continue to do Business with Alltents Company. Thank you Alltents Edwin H.
Response from AlltentsOct 5, 2026
We are happy to hear that our team resolved the issue with your outdoor shelter right away. Thank you for your review. We appreciate your continued business and look forward to assisting you again in the future whenever you need quality equipment.
Crystal
Best customer service that I've seen in a long time. We had a box arrived damaged with some of the items inside damaged or missing. We contacted customer service and they replied immediately. Then they immediately sent us the missing/damaged parts, PLUS EXTRA! They are such a huge blessing and help when needed. Can't express enough how much I appreciate their customer service. In addition to that, the quality of the tent is GREAT! I would definitely come here again if I wanted to buy another tent in the future.
Response from AlltentsOct 5, 2026
We are happy to hear that our support team was able to resolve the issue with your damaged package so quickly and effectively. Ensuring our customers receive complete orders in perfect condition is very important to us, and we are glad the extra parts helped make things right. It is also wonderful to know that you are pleased with the quality of your new shelter. We truly appreciate your kind feedback and look forward to welcoming you back for any future outdoor gear needs.
Eli
The 13’x20’ “pro” storage tent seems to be well made. It was straight forward to assemble, though I wished I had a helper when it came to lifting the roof frame up to stick the posts under. I definitely recommend having a helper for that part. I anchored each post base to the old concrete slab the tent sits on, using some stout concrete screws. I think this means it’s ok that I eliminated parts of the bottom horizontal frame. I’ll find out when the winds come! Taking out a couple bottom pieces was my solution for a 3” high spot in the cracked slab. I’m pretty confident the concrete screws, and maybe the suggested tie downs at the corners, will keep it from blowing away. The roof frame is nice and solid with the bracing (collar ties) that they included. Much better than others I’ve seen. Anyhow, now I can work on my two sailing skiffs this winter, and keep them dry. Cheers! Seattle
Response from AlltentsSep 29, 2026
We're so glad to hear you're pleased with the quality of our 13'x20' "pro" storage tent! It's wonderful to know the assembly was straightforward for you, and we appreciate your helpful tip about having an extra set of hands for lifting the roof frame. Your ingenuity in adapting the base for your concrete slab is impressive, and we're confident your anchoring methods will provide the stability you need, especially with those Seattle winds. We're particularly happy that the robust roof frame and bracing meet your expectations. It's fantastic that our tent will provide a dry and secure space for you to work on your two sailing skiffs this winter. Thank you for sharing your positive experience!
customer
In short, I am very happy with my pop up purchase. It's taller than I imagined but did not check dimensions prior to purchase. Still, fits in my SUV and it appears to be well made at an affordable price.
Response from AlltentsSep 29, 2026
We are so happy to hear you are pleased with your pop-up purchase! We appreciate you noting its quality and affordability, and we're glad it fits your SUV.
Michael L.
Purchased 8x20 carport /tent. Product arrived over a 1 week period. 1 box was damaged that included the small hardware and apparently had fallen out. Made 1 phone call and replacements were on the way. Many thanks to Donnea for getting this accomplished. Carport went up in 2 days. Fairly simple 1 person job except for the frame erection and putting the main tarp on. Seems to be strong durable product. Frame is pretty heavy duty and happy with the tarp thickness and seam construction, will know more once the winds and snow come. Hope it lasts several years.
Response from AlltentsSep 25, 2026
We are so glad to hear that your carport arrived and that we were able to quickly resolve the issue with the missing hardware. It is wonderful to know that the assembly process was manageable and that you are pleased with the product's strength and durability. We truly appreciate your positive feedback and hope it serves you well for many years to come, especially through the upcoming seasons.
John
It arrived on time . Ordering was easy quality appears excellent
Response from AlltentsSep 22, 2026
We're so glad to hear your order arrived promptly and that you found our ordering process easy. We appreciate you noting the excellent quality.
phonicsreal person but A.
super fast shipping, called for info on password; teleprompter was very nice and helpful and the set up was easy. Instructions are not in ft. and poles are not labeled though. Guidebook was easy enough to understand.
Response from AlltentsSep 18, 2026
We are so happy to hear about your positive experience with our team and the fast shipping! We appreciate your feedback regarding the instructions and labeling, and we will certainly use it to improve our products.