Alltents Reviews | Read Customer Reviews of alltents.com

Alltents Reviews | Read Customer Reviews of alltents.com

Alltents reviews

Showing 13 reviews with 2 stars · Clear filters

Rw
Aug 2, 2025
I still have not received the last…
I still have not received the last remaking 6th package of order ID_05420000783. Contacted several times. Package apparently had to be relabeled because it was not readable. That was a week ago!!! Still stuck in St.Paul with no update nor attempt to complete the delivery
Response from AlltentsDec 19, 2025
We regret to hear that you have not received your sixth package from order ID_05420000783. We know it's frustrating when deliveries are delayed, especially after contacting us multiple times. We'll look into the matter to find out what happened.
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Gaal K.
Jul 29, 2025
Missing parts
Missing parts Dont answer phone calls or email
Response from AlltentsDec 19, 2025
We regret you had missing parts and communication issues. We'll investigate and improve our service. Thanks for your feedback.
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Phillip M.
Jul 28, 2025
Unsatisfied Tent experience
Unit was missing several pieces(all of the base rails along the entire bottom perimeter were missing and two of the top pieces that make up the roof was the wrong size without the holes to accommodate the tension turnbuckle). I was very disappointed with the item, I couldn’t complete installation for my event. I had to rent a tent. I would truly appreciate a refund. My phone number for correspondence is 917-519-8034 and my name is Phil Morgan
Response from AlltentsDec 19, 2025
We're sorry the unit was missing parts, preventing complete installation for your event. We know this was disappointing, especially since you had to rent a tent. We appreciate you bringing this to our attention. We will investigate the missing pieces and incorrect parts.
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Richard A. S.
Jun 16, 2025
I sent an email today about missing parts…
I sent an email today about missing parts. This is the second time we have been delayed in putting the garage tent up.
Response from AlltentsDec 19, 2025
We regret to hear about the missing parts and the delays you've experienced setting up your garage tent. We appreciate your feedback and will look into this issue.
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Wayne in O.
May 24, 2025
Very poorly packaged
Very poorly packaged. Damage in shipment. Bolts strewn about and many of them missing. Instructions are difficult to read and follow. The tent itself might turn out to be ok. I have not erected it yet.
Response from AlltentsDec 19, 2025
We regret that the packaging was inadequate, leading to damage and missing parts. We're sorry the instructions were hard to follow. We'll review our processes to improve. Thanks for your feedback.
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