Alltents Reviews | Read Customer Reviews of alltents.com

Alltents Reviews | Read Customer Reviews of alltents.com

Alltents reviews

Showing 141 reviews with 5 stars · Clear filters

Denver
Apr 16, 2026
So helpful when we broke our tent!
I'm 7.5 months pregnant and A well-meaning friend tried to put my tent together when I was at work and forced the pieces into the wrong spot, breaking two of them!!!! I was devastated. I contacted customer support and they offered to replace the two broken poles for me. Even though it will take a few weeks, I am so incredibly grateful for their ability to support.
Response from AlltentsApr 27, 2026
We're so sorry to hear about the tent poles! We appreciate you reaching out to us, and we're glad that we could provide replacement poles. We are grateful for your feedback and patience.
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customer
Apr 14, 2026
Got what I ordered in a timely fashion!
Got what I ordered in a timely fashion!
Response from AlltentsApr 15, 2026
We're happy to hear that you received your order promptly. Thank you for your positive feedback; we appreciate it very much!
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customer
Apr 11, 2026
I am missing pieces and received an…
I received my order and unfortunately it was missing 1 box. I contacted customer service and they immediately identified the problem and sent the package to me ASAP. I was very happy with the response of customer service and the product. I would highly recommend Alltents to anyone.
Response from AlltentsApr 15, 2026
Thank you for your feedback—we’re sorry to hear about your experience. We understand how frustrating it can be when parts are missing or instructions are unclear. Our customer service team is currently working with you directly to resolve this and ensure you receive the correct components as quickly as possible. We appreciate your patience and are committed to making this right. – AllTents Customer Service
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mike C.
Apr 7, 2026
super fast delivery great quality
super fast delivery great quality
Response from AlltentsApr 15, 2026
We're glad you received your order quickly and that you're happy with its quality. Thanks for your feedback!
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Dawn
Apr 1, 2026
Customer service was excellent when I…
Customer service was excellent when I spoke with them about some questions I had and canopy arrived promptly!
Response from AlltentsApr 3, 2026
We're happy to hear that our customer service was helpful and your canopy arrived quickly! We appreciate you taking the time to share your positive experience.
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Erika B.
Mar 28, 2026
The shipment was fast
The shipment was fast, everything arrive in good shape. The quality of the tent is really good.
Response from AlltentsApr 3, 2026
We're happy to hear that your shipment arrived quickly and in good condition! We're glad you are satisfied with the tent's quality. Thanks for your positive feedback.
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Norman
Mar 26, 2026
Great pop up
This was a very easy and well explained online purchase of the 10 x 15 pop up canopy, premium . Once both packages arrived we set out to for the initial setup. With just two of us setting up, we found this to be incredibly easy. The break down was as easy, with the folding of the canopy taking a little time but nothing worth complaining about. The next test will be two weeks at Ocracoke campground NC
Response from AlltentsApr 3, 2026
We're happy to hear that the online purchase and initial setup of your canopy went smoothly! We appreciate you sharing your experience and hope you enjoy using it at Ocracoke campground. Thanks for your feedback!
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customer
Mar 26, 2026
Only received half of the order
Only received half of the order, but was charged for the whole thing. Customer service has not been helpful in resolving the problem.
Response from AlltentsApr 3, 2026
We appreciate your feedback and apologize that your order was incomplete and that our support was unhelpful. We'll investigate this issue to improve our service.
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