Andy
Low quality, poor customer service. AVOID
I would avoid this company at all costs. I trialed them on a small order and was not only deeply disappointed with the suboptimal product, but infuriated with the vague and non-responsive customer service. In my case the customer is NEVER right. I ordered holographic stickers for certificates. What I received was low quality print on shiny paper with excessive bleed lines. The product I was sold was a complete reject with fold lines in the sticker. They were completely unusable. I engaged a series of emails to try and resolve it, but they were unapologetic and completely unwilling to help or resolve the issue. Please google this company before entertaining the idea of using them; something I should have done as there are multiple cases launched against them with the Better Business Bureau. My experience with the guys is shockingly terrible and I would not advise using them. RESPONSE TO THE COMMENTS THEY HAVE MADE> Hi AllSticker, your response is inconsistent with your email thread to me. You have taken a strong stance in private email and refused to resolve the issue; your public comment here appears to be warm portraying that you will resolve the issue. This is clearly a tactic to try and look as though you have a customer service and are helpful. This issue is still unsolved. As a customer I have asked on multiple occasions that I would like to return your low quality product and obtain a refund. I will continue to posts feedback on every website I can find and also follow up with the BBB complain I have launched.
Response from AllStickerPrintingJul 10, 2019
Hi Andrew, We are very sad to hear this feedback from you. We truly understand where this frustration coming from. However, please do understand that we eventually sent you photos of our hologram sticker material prior to completion of order, for you to have a better view of our material and what to expect on our product. You are even aware that it may not be the same as what you were expecting, but decided to proceed. In regards to folded lines or creases, if the majority of the stickers were affected, we are willing to resolve the issue. Hoping for your kind understanding. Looking forward to resolving this issue with you. Sincerely, AllStickerPrinting