AllservicemovingReviews of allservicemoving.com

Michael and Caleb were excellent! Made the move a breeze. They were super efficient and polite!!

I hired this company on short notice to help me move into my new place. They sent me two gentleman names Madge & Pierce and let me tell you these men move quick & efficient. All in all they finished me move a couple hrs under what i estimated and I couldn’t have be more happy. The company will have a customer for life and I will be sending all my friends & family to All Service for moving needs.

The experience started off well but after loading and weighing the truck, I was told it was overweight and was given a couple options. One of the options was to have the overweight items delivered by freight and the my mover told me it would be between $300 and $500 and take about a week. In reality it took four weeks and the cost was over $2,300. I spoke with people at the moving office and they kept telling me someone would get back to me tomorrow, and I would receive no calls. I had to call them to follow up and no one had any answers as to when I would get my things or why it was taking so long. Ultimately I did get my things and everything was damaged. In the beginning, I told the company the items that I was moving and they told me that they would give me a flat rate price so I wouldn't have to worry about surprise increases. I ended up paying nearly 50% more with the freight charges and lots of damaged items. If I were to do it over again, I would go with a company that has bigger trucks and not weight restrictions. It was hard to know that customer service was going to be so bad because things started out great. In the end, they offered a $250 discount if I signed a waiver. Meanwhile they apologized profusely about being mislead by their team members. This isn't how you make right a mistake caused by your own team. Did finally get a response from District Manager Jon and he provided a monetary solution that helped to resolve the above issues.

This company and the crew who helped us move were absolutely fantastic. We were far from as organized as we needed to be and they were incredibly flexible, upbeat and thoughtful. Adrian was the lead and came up with an excellent process. He also set an upbeat, encouraging tone that helped me feel better about the mess they worked around, Alex was driver for the second truck and gave me extra help with some packing suggestions. Andre and Jesus worked steadily with them through a very long day. I cannot recommend this company and this crew highly enough.

Arrived late, only two young guys, broke my stuff and dingged the walls and the company did nothing.

Zero stars if it was an option. All Service Moving completely botched our moving job. They arrived late and without enough people to efficiently handle the move. Their movers tracked dirt and damaged our carpets at both the home we were vacating and the home we were moving into. They broke thousands of dollars of our furniture and caused damage to the walls of our home, which we still have not been compensated for. Further, our sectional was taken by one of our movers without final approval from us and then it was denied by their crew lead. We hired All Service because we had a good experience with them prior but this last hire was the worst thing we ever did. Stay away from this company if you want timely, professional service and if you don't want your belongings and home destroyed with no accountability.

Shady company, look elsewhere. I went with them based on price and that they were “highly rated”. According to the estimator, I needed 1 truck. When moving day came, they couldn’t fit everything in 1 truck. In fact, it wasn’t just a little bit leftover, but quite a bit. They had someone come out the next day to pick it all up and would later pack it on 2 pallets at their warehouse that I had to pay to ship across country. I didn’t have any other options since we had to be out of the house and were moving long distance. The items on the truck made it on time and safely. It was the pallets that never arrived. When I finally called to check the status (2 weeks after they were picked up), I found out they were just sitting in the warehouse and weren’t shipped yet. They hadn’t even gotten an estimate of the cost. Then they gave the wrong phone number to the 3rd party company that was transporting it so they couldn’t arrange delivery because they couldn’t get in touch with me. Finally the day came to have it delivered (6 weeks after pickup) and the 3rd party transport company asked if I had packaged the pallets up myself. I said no, the professional movers did that we paid. He said it was one of the worst jobs he’s ever seen and kept telling me it’s just items and they can be replaced. He also made a point to give me detailed instructions on how to file a claim for broken items because he knew things would be broken. The 3rd party transport company pays for 100% replacement value but normally works with the shipper, not receiver. I filed a claim with the transport company anyways and reached out to All Service Moving on it. All Service Moving said they would pay me the full amount right away if I signed the incident waiver signing away my rights. This included not holding All Service Moving responsible for anything related to the damage as well as not be able to post any negative review, rating, post about them. I’m sorry, what?!?! Due to their negligence and incompetent job, items were damaged and I can’t share that to prevent others from experiencing the same? Obviously, I refused to sign. I kept my claim with the transport company. Although our claim settlement was only 1/3 of what I was asking for, I’d rather receive the lower amount and still be able to write this review so others are warned. Let this be your warning to run away, far away from this company!

Madge and Sergei were awesome, super fast, professional and efficient! Thanks so much!