Allies of SkinReviews of allies.shop

While they are great at sending you purchases - the return process is atrocious. I do not trust purchasing from them unfortunately and I reccomend buying from Amazon. It is a nightmare to get in contact with anyone, and their return policy says “when we receive your package we will let you know”- clearly not true. Horrible customer service

SCAMMERS!!!! Never received their parcel, then I provided them with proof from my outdoor camera that there was no one to deliver this parcel at the time they said, and also showed them that the delivery company fraudulously signed in our name for the parcel. ALLIED SKIN then still does not offer a refund, so I have contacted the charge back team of my credit card. THIS IS RIDICULOUS!!!!

I've ordered from Allies of Skin four times and have never had an issue. I was surprised to see the low reviews on trust pilot. Over the past 15 years I have tried it all. The cheap stuff from Target or The Ordinary all the way up to the fanciest La Mer and Chanel Sublimage. My skincare cabinet is brimming with holy grail products and fun things to try. The stuff from Allies of Skin has been top notch and super effective. None of them cause pilling with each other or with my makeup and all of them remain in my daily rotation. The gel sunscreen is phenomenal, the best gel sunscreen I have ever used. Clear, non greasy, makeup can go right over it. My new holy grail sunscreen. The tanning sunscreen is a nice watery consistency but the tanning effect is almost non existent. Won't stain fingers! But I won't rebuy this, I prefer the St Tropez face tanner. I've bought three of the peptide lip balm and have it in every purse, it's fantastic. Let's see... I bought three serums and two retinols and will rebuy the stronger retinol cream again. Very effective and does not break me out or dry my skin. The "multi peptides and GF serum" is beautiful and I see a difference in using it daily. My skin feels very hydrated and looks the best it has in years. Probably my favorite Allies product? The orange bottle vitamin C serum is also amazing, better than my previous holy grail Peter Thomas Roth Potent-C. It took almost no time for my summer sun damage to fade completely. Wish I'd taken a before and after photo! It doesn't smell nice but the very best vitamin C serums don't. The silk amino cleanser should ONLY be sold in the pump. The tube is terrible and messy. The cleanser is watery, doesn't foam, is extremely gentle and smells nice. I think I love my Elemis and Tata Harper cleansers more though. Anyway, this Korean skincare line has been awesome and I will be rebuying quite a few products, which is more than I can say for any other brand besides Dr Jart. Very very high success rate for me!

I ordered a product from Allies of Skin last month, completely unaware that I was signing up for an automatic monthly subscription. At no point was it clearly indicated that I was enrolling in a recurring order, and I did not receive any confirmation email about this subscription. I consider this practice misleading and unacceptable. I already have a full tube of the product and do not need another one. I expect a full refund for this unintended order or immediate cancellation of the subscription. This experience has left me very disappointed, and I would warn others to be cautious when purchasing from this brand.

unfortunately did do nothing for my skin. was expecting more, if to be honest

ENG : No problem with the products, which have been beneficial to my skin (especially the niacinamide booster and the peptide cream)! Nevertheless, I have to take away 2 stars because this policy of permanent discounts + the fact that we receive products as “gifts” seems to show that the products are not worth their full price (without discounts). The prices are therefore inflated and give the impression of being ripped off... FR : Aucun problème avec les produits qui ont été bénéfiques sur ma peau (surtout le Booster à la niacinamide et la crème aux peptides) ! Néanmoins, je me dois d'enlever 2 étoiles car cette politique des discounts en permanence + le fait que l'on reçoive des produits en "cadeau" semble monter que les produits ne valent pas leur prix fort (sans réduction). Les prix sont donc gonflés et ça donne l'impression d'être arnaqué ...

Deceptive marketing - gave my email for 15% discount at checkout which never materialised. When I emailed to question I got "new product launches are excluded from discounts / as noted in our promotional terms." Unethical and deceitful marketing.

Shipping was fast and I got 2 free products valued at $116 with my order. This is my first purchase and I'm very happy, I purchased the 35% vitamin c and probiotic face mist. I've been using products for almost 3 weeks and see a huge difference in my skin. The brand is expensive but it delivers on its promises. I do recommend only using the vitamin c once a day until you see what your skin can handle because 35% is intense. I prefer use it in my PM routine only. If you want to see real results this brand is for you