Allied Van LinesReviews of alliedvanlines.com

Never again! They could’ve cared less about our belongings. mirrors only wrapped in paper, couch pieces not wrapped at all. Every dresser damaged. Precious irreplaceable items like China and real vintage Christmas decorations shattered among so many others. They showed up the first day with only two packers and then made up time the second day (meant for packing the truck) with the full crew by just shoving things in boxes (a custom framed painting was in the same box as a grill brush! shocking how the frame could’ve been damaged!). When they unloaded I watched them drag my cushions across my driveway and lawn! Despicable care. I am devastated by what they have done.

Allied-International-Boston (ABC), USA was terrible. There was lack of or no customer service until it became time to collect payment. The team did not take responsibility and were either unresponsive to emails or answered with single sentences. Sometimes in caps. The team did not respond to my emails on confirmation of the packing date, and the move team showed up unannounced. To date, the main point of contact has never confirmed if I have received my international shipment. This company is appalling and only cares about the money. They could not care less about the customer.

Okay, this will take some time. We used Allied before and they did a fairly good job moving our stuff with minimum damage so we used them again to move for our last time. They saved the worst for last. During crating and packing, they were told to be very careful with our home theater system as it is an extremely expensive setup. They did not take heed when we received our goods. Allied used Coleman to deliver our household goods to our final home in California. Once all the boxes were seen atop the flatbed truck, I knew we were doomed. The items were thrown into wooden crates. Most items were not protected like they were when they left our origin address. Our motorized theater recliners were thrown in without coverings, causing damage to one of the recliners as it ripped from the protruding screws from the box. Our 120" black diamond screen was laying on the back end the protruded from the sides. It was carelessly removed by forklift, yep, screen is damaged. Projector was thrown into a box with a connector still attached and bent the connector. sides were scuffed. Delivery team, VERY unprofessional, carelessly brought all our items. They lifted an expensive speaker by the covering. Wife told them not to do that but she got an eye roll and they continued to carry it into the house. I did not see this and was not told until after they left. All in all, we got nothing but attitude from the team, AND, they delivered a mattress that belongs to another family. Yes, it was clearly written on the mattress. After an exhaustive week of unpacking, pictures and claims submitted, Allied is responsible for over $26k in damages. Coleman was definitely part of that damage assessment. Claim form submitted on Wednesday June 29th. Nothing was heard until I emailed them on Monday July 11th. The claims rep sent an email saying they have received our claim and will have an adjuster out to investigate the damages in 5 business days. She then asked about our address which is clearly marked in the delivery documents AND the claim form. She acted like she did not have it and needed to update o.O Needless to say, I am now very concerned about the complacency of the claims firm. I have called twice and emailed once about the mattress and to have Coleman pick up their misdelivery. No response, no callback, nothing from either Coleman or Allied. I no longer trust these companies for moving. The damage was extensive. We also prepaid for a year of storage. They owe use for 6 months but have not sent the check yet. Another week and we will see but may have to get lawyers involved to get these companies to do their job. I will submit an update later, IF I receive a reply email from them at all.

Worst moving experience ever. They are initially polite, and seem legit, but their method is to load your stuff, unload it into a warehouse, then later reload it and deliver it. However, in this process many items are broken, or lost, and they refuse to take responsibility for the lost items. I lost several chairs, a bookcase, and items necessary to reassemble my bed and desk. They said it was my fault for not checking the packing list when they unloaded, the one that was illegible. Terrible experience.

Allied Van Lines is a member of CMA (Canadian Movers Association) They, as well as Northern American Van Lines are run by Sirva in Alberta, Canada. What you need to know! These are not companies you want to trust with your things. Firstly they charge more because of name recognition and the assumption that you are in good hands as "they" are handling your stuff. In reality, they just call in whoever needs a haul and going in the right direction. They couldn't even tell me where my shipment was during the whole move. Don't be deceived by these big name movers. There is no apparent oversight or accountability. You pay upfront so how hard do they have to work to fix any damage? You will wait.. and wait.. and then be asked to fix it yourself and be reimbursed. Fool me once shame on you.. fool me twice..shame on me. Unprofessional is an understatement. Save your money, your belongings and your sanity and use another firm... one that uses their own people and trailers. In Canada, the CMA are ex Sirva employees so the Fox is in the chicken coop up here. Good luck!

This review is for Simonik Moving & Storage who are a mover agent for Allied Van Lines. DO NOT use this Bound Brook, New Jersey company for your New Jersey move or any Interstate move !!! They are an Agent for Allied Van Lines, so you should think hard about whether or not to use any of Allied agents since their customer service has not been that helpful about my complaint either. . Simonik Moving employees stole thousands of dollars in jewelry and money from us while they were in our house packing our household items. Included in that were many very sentimental items including father's cremation ashes in jewelry necklaces. The Simonik owner/manager did not even have the common decency to contact us to express any empathy or concern whatsoever that his employees stole our possessions. This in our opinion is totally unacceptable non-caring behavior and extremely unprofessional demonstrating his lack of responsibility and accountability for his worker's wrong doings. The police have been involved and 2 of the 3 workers involved have ignored all of their requests to come into the police station as part of the investigation. What does that tell you? I contacted Simonik's manager a final time in writing requesting he get the stolen items somehow and return them to us. He has failed to deliver them or even respond to my email, so I am starting a social media complaint campaign today. I am assuming his workers are still on his payroll and out there continuing to steal from others who are moving! Please be safe and I strongly recommend that you do NOT use this Mover.