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Allied Fire & SecurityReviews of alliedfireandsecurity.com

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Allied Fire & Security

About Allied Fire & Security

Allied Fire & Security is a third generation, family owned, regional business headquartered in Spokane, WA, with branches in Portland, OR, and Renton, WA. Allied has served Northwest home and business owners since 1948 and we firmly believe in giving back to the communities that give to us. With this vision we not only create a more safe and secure community, we are also deeply indebted to the customers who have given their trust in our abilities to protect the things that matter most in their lives.Allied goes beyond a "typical" security company because we specialize in a wide variety of security and life safety products and services - for homes, businesses, banks and industry. From bank vaults, locks and safes, security and fire alarms, to networked video and card access. We also rank as one of the nation's largest systems integrator companies. It is a privilege and honor to work with and for the thousands of businesses and homeowners in the Pacific Northwest - and the nation.It is an honor to be involved with an industry that serves to protect lives and property. We earn the trust of citizens and companies to protect the things that are most valuable in one's life. The world we live in is changing and people's lives are becoming more fast paced and connected through real time information. So it is with security that we must constantly improve knowledge and capabilities. Our goal is to enable our organization to embrace these changes and provide customers with solutions that bring outstanding value.As a family owned company that celebrated its 60 year anniversary in 2009, Allied's sight is set on seeing us successfully through the next 60 years and beyond.OUR MISSION"To ensure peace of mind for our customers and exceed their security expectations."OUR COMMITMENT TO YOU"To provide the best total security solutions to our customers."OUR VISION"We are committed to be the Northwest's premier security products and services company."

Allied Fire & Security (alliedfireandsecurity.com) has 23 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: alliedfireandsecurity.com
Website: alliedfireandsecurity.com
Category: Home Improvements
Location: Spokane, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: August 2017.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Allied Fire & Security reviews

23 approved reviews, newest moderated first

RICHARD H.
Nov 13, 2014
Don't be a stranger!
In the years since you took over ourr account we have never had anyone at your company contact to see how things were or to see if they might check the system, upgrade it, etc.
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Steve
Oct 31, 2014
Stand out company
Good product and well priced, Local company with a long history in the area, well trusted.
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Imprezzio
Aug 18, 2014
Customer service and communication issues
Although the equipment seems to be working just fine, I have had trouble getting tasks done with the customer service team. They have not changed my account information on several occasions and have caused issues on weekends due to not changing my account info which lead to my company spending money. Have had some issues with rude customer service reps and do not enjoy dealing with their support team. The only reason this is a satisfactory review is because it is a do-it-yourself system and at least I am able to use the product for its intentions.
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Brut
Jul 30, 2014
Fast
Order arrived fast and as described.
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Pepsi C.
Jul 22, 2014
Tech was excellent and thourogh.
Process was easy, from the initial phone call to the tech doing the work.
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ADAM H.
Apr 29, 2014
Allied Fire & Security is friendly, professional, knowledgeable and they were there when we needed them!
Unfortunately, our home was broken into in the middle of the night while my family and I slept. In the morning, after filing a police report, we called Allied Fire & Security. They came out that afternoon and changed all the locks on all the doors in our home. The next day, we called to inquire about their Security Systems. Brian came out that afternoon. He was very friendly and knowledgeable. He didn't try to oversell us and he showed genuine concern for our family's hardship. We compared Allied Fire & Security to ADT and what we discovered was that Allied was far superior in every way we could compare the 2. We chose to purchase a system and monthly monitoring through Allied and they were able to get us an immediate opening for the installation (2 days later). Rich installed our system by himself in 4.5 hours. He was friendly, extremely knowledgeable, and very professional. I felt very comfortable having him in our home. I was extremely satisfied with his performance in installing our system and showing me how to operate it. A week later when the bill came in the mail, we were happy to pay it! Everyone we came into contact with at Allied was friendly, professional, & knowledgeable. It was a great experience and we highly recommend them to others!!
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Marilyn B.
Apr 15, 2014
Great service both Brian and John were exceptional
Everything went well no problems great product and people working for Allied
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Joe M.
Apr 7, 2014
Great service and no issues after years of service
They were one of the only companies to work with me on my existing alarm system and were very helpful. The rates were reasonable and happy with the service we have received in the past. We've had one false alarm and a few trouble alerts and all of there were responded to very quickly. Would be nice to have a few more customizations to integrate into existing system (allow incoming SMS messages to alarm system), but core service has been great.
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