allheartReviews of allheart.com

Is there any chance to give Zero a start? I placed an order on November 2, 2024, one month ago. I have been using this company for the past 10 years and typically receive my orders within two weeks. However, I have been waiting for a month this time, and when I contacted them last week, they stated that my order is still processing. I will no longer use this company, and I do not recommend this site for purchasing uniforms. The customer service has been terrible.

Placed an order a month ago, took my money fast enough, still no scrubs. Email customer service 3 separate times, no reply. Call customer service to be told there was a 5-6 week delay with no guarantee of shipping at that time. Asked to cancel order, they refuse. $130 down the drain. NEVER AGAIN

Terrible customer service. Ordered three items online that were supposed to be "in-stock", ready to ship only to find out later that they were all on "back-order", don't know when we'll received them. After waiting 30 days without any delivery or news, I tried to cancel my order 4x (twice on the phone, twice in writing). Although they agreed to cancel it, but then did not. Finally got an update on the order, "should be able to ship it to me 2 and 1/2 months after the order was placed". Guess what, I ordered the exact same items from another uniform company along with personalization. Received them today about 10 days after they were ordered including personalize embroidery and the order cost me about $30 less than All-Heart. Oh and this is the second time I have an experience like this with AllHeart.

Ordered my scrubs for school ahead of time. They cancelled my order without notifying me, if I hadn’t checked my shipping status with an associate I wouldn’t have known. I was told by Maeve that the scrubs were no longer available but on their website they were still available. She offered a 10% regular price scrubs. But now the scrubs are 3x the sale price previously offered. She would not do anything else but offer express ground shipping. Needless to say I would not order from them unless you want to wait in limbo to see if you get what you ordered.

Don't deliver what promised.

I would not order from this place. They messed up royally on my order, seems like it happens often too. Shipping is also longer than 5 days. I spent so much money to be disappointed like this. You’d be better off ordering on Amazon.

I have placed orders with this company a few times. They have nice uniforms that fit well and are good quality. I spoke with Nathan. He was friendly and willing to answer any questions that I had. The one downfall is that I paid a extra fee to have my item shipped to me faster, and I had to return the item being that it was too big. I will not be given back the money for the expedited item, but Nathan said that I would get %50 percent off shipping on a new item of the correct size should I choose to reorder. It would be a five star if I could get expedited fee waved with the new order.

Screwed up the order, late delivery and not allow me to return the item while insisting on their “policy” thing. I would give 0 star.