Alleyaccessories Reviews | Read Customer Reviews of alleyaccessory.com

Alleyaccessories Reviews | Read Customer Reviews of alleyaccessory.com

Alleyaccessories reviews

Showing 22 reviews with 1 star · Clear filters

Jo Ann Thomas P.
Jul 28, 2025
JUNK
The order took forever to be delivered and the quality was so bad, I was ashamed to give it as a gift. I will NEVER buy from here again. ORDER # W77894 And of course the company will say that I did not order from this company. I have several emails from Lisa at Alley I would be more than happy to email my proof of purchase and do not appreciate them calling me a liar,
Response from AlleyaccessoriesJul 29, 2025
Hi Jo Ann! We’re really sorry to hear about your experience, but after checking, we couldn’t find any order under your info. It’s possible the purchase was made through a different website. If you could provide your order number, we’d be happy to double-check and help out. If it turns out the order wasn’t placed with us, we’d really appreciate it if you could remove the review to help keep things accurate. Thanks so much for understanding!
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Donna Waggoner P.
Jul 3, 2025
No one has gotten back with me
No one has gotten back with me
Response from AlleyaccessoriesJul 4, 2025
We just wanted to clear things up — it looks like your order was actually placed with Nordstrom R (Rack and M&M), not Alley Accessory. We’ve double-checked our system and couldn’t find any orders linked to your account. Since your order was with a different store, we kindly ask you to verify the store details and contact the correct customer service team for assistance.
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Kido
Jun 19, 2025
It's a scam!!
Never got my porches, There is no costumer service.
Response from AlleyaccessoriesJun 19, 2025
Hi there! If you’re a real Alley customer, please reach out to us through our customer service page — we’d love to help track down your order and make things right. We’re always here to support real customers and ensure everyone has a great experience!
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Melissa
Jun 1, 2025
Do not purchase! Bad bad dupe!
If I could give a NEGATIVE I would! These bags are the worst fakes I’ve ever seen. They smell horrible, feel like plastic and it was shipped all folded up tight with no protection. IU understand this is not a real LV BUT I have other dupes that people cannot tell the difference but this has bad! Don’t waste your money! It also took over a month for delivery.
Response from AlleyaccessoriesJun 2, 2025
We’re so sorry to hear you had such a disappointing experience. That’s definitely not what we want for our customers. We always aim to provide great products and service, so it’s really helpful to hear where we fell short. If you’d like to give us another chance, feel free to reach out to our support team anytime. Just let us know your order number or best way to contact you, and we’ll do our best to make things right. Thanks again for your feedback – we appreciate it!
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arlene E.
May 31, 2025
The quality of the bad was terrible
The quality of the bad was terrible. Not even close to looking good. Donating it to charity.
Response from AlleyaccessoriesJun 2, 2025
We’re so sorry to hear you weren’t happy with your bag! We always want our customers to love what they receive. We’ll definitely take it on board to improve. If you’d like to give us another chance, feel free to reach out to our support team anytime. Just let us know your order number or best way to contact you, and we’ll do our best to make things right. Thanks again for your feedback – we appreciate it!
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Marti T.
Mar 9, 2025
So disappointed in this purchase
So disappointed in this purchase. The bags and wallets smell so horrible—like they were soaked in chemicals. Thats was I got after waiting 1.5 months for my order.
Response from AlleyaccessoriesMar 11, 2025
We’re truly sorry to hear about your experience, and we understand your frustration with the delay and the condition of the items. Due to the peak season and the Lunar New Year holiday, delivery times have been longer than usual, and we’re sorry for any inconvenience caused. Our team has reached out via email with a solution to resolve this issue. Please check your inbox, and let us know if there’s anything else we can do to assist you further. We appreciate your understanding and patience.
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