AllermiReviews of allermi.com

Response from AllermiJul 22, 2026

Hi Dwayne, Thank you for your feedback. We're glad to hear that Allermi worked well for you. As you mentioned, you didn't read the subscription details when placing your order. During checkout, you opted into our auto-refill subscription, so future orders were scheduled automatically. We understand it's easy to miss information during the checkout process, and we appreciate you sharing your experience. If you ever have questions about your account or subscription, our team is always happy to help.

Response from AllermiJul 13, 2026

Hi Kathy, We're sorry to hear that your experience did not meet your expectations. We'd like to clarify that we are a subscription-only service, and subscription enrollment is disclosed during the initial order process. We also provided instructions on how to cancel future shipments if you no longer wished to continue. We understand how frustrating this situation has been, and we'd be happy to review your account and address any remaining concerns. Please contact our customer support team at [email protected] with your order information so we can assist you.

Response from AllermiJun 26, 2026

Hi Veda, Thank you for your feedback. We're sorry to hear about your experience. When you signed up for your free 5-day sample, you opted into the auto-refill subscription, which is why a follow-up order was processed. Had you canceled prior to your order being processed, we absolutely would not have charged you for the order. Unfortunately, once an order has been processed, we are unable to cancel or refund it in accordance with our cancellation policy. We understand your frustration and appreciate you taking the time to share your experience. Your feedback helps us continue improving the patient experience.

Response from AllermiJun 23, 2026

Hi Maya, Thank you for your feedback—we’re sorry to hear about your experience. We currently operate on a subscription-only basis, but you’re free to cancel, postpone, or make changes at any time. When you signed up for your free 5-day sample, the auto-refill option was selected, which is why a follow-up order was processed. Additionally, to help avoid the bitter taste you mentioned, we recommend making sure you’re using the correct positioning when taking the nasal spray. There are detailed instructions included in your package, and proper positioning can help prevent that sensation. We understand how frustrating this situation can feel, and we appreciate you sharing your experience with us.

Response from AllermiJun 23, 2026

Hi Joe, Thank you for your feedback—we’re glad to hear the product has been working well for you! We’re sorry to hear about your experience with subscription management and appreciate you calling this out. We currently operate on a subscription-based model, but you’re able to cancel, postpone, or make changes to your orders at any time, which is stated at checkout. Your feedback is valuable, and we’ll continue working to make this process clearer and more seamless for our patients.

Response from AllermiJun 23, 2026

Hi Berkan, Thank you for taking the time to leave a review. We understand your frustration and appreciate you sharing your experience. I do see that we were able to resolve your issue, and we’re glad we could assist in reaching a resolution. Your feedback is important to us, and we’ll continue working to improve both our policies and overall patient experience.

Response from AllermiMay 19, 2026

Hi there, Thank you for your feedback. We’d like to take a closer look at your account and better understand the situation. Please email us at [email protected] with your details so we can review everything further.