Allergy Be GoneReviews of allergybegone.com

AVOID this Seller: After 4 days and three attempts to contact the seller, Masks I paid for on July 17 has MOT SHIPPED.

Ordered a allergy mask,received it quite fast,i am satisfied by the service provided!

On April 4, 2020 i ordered a respirator mask from their website. They ran out of the one that i ordered, but they gave me an upgrade for No extra cost. Bless the company and their employees. Thank You Michael Dalton

Even after I called customer service before ordering a product to check it was the right one the product I got didn't match the image of the product I ordered. I spent days trying to contact the rude and unreliable customer service and when I finally got a form to return the product and sent it back - guess what. They never sent received my promised refund!

I placed an order on a Friday at 10 am CST. I selected next day shipping which the website indicated was an option and my product could be expected to arrive Monday. I paid almost $40 for this service on a $32 item. Monday morning comes, and while they received payment on Friday almost immediately, there was no tracking information available. I tried calling many times beginning at 9AM CST. The company is located in New Jersey, so that would put the time at 10 AM EST. Over the next hour I tried many times and I eventually decided that someone was picking up the phone and immediately hanging it up. Finally at 10AM CST I was able to speak to a rude secretary how told me that the order had not gone out Friday and it that it had been placed too late in the day. She also went on to tell me that the shipping times come from FEDEX and UPS and are not representative of the actual shipping times...(what? I've never heard of such a load). I made it clear that I needed the items for Wednesday and I was assured that they would ship that day and I would have my items in hand tuesday. At 7PM Monday night, I still had no tracking information so i sent an e-mail inquiring. I received a curt e-mail stating my order has not shipped. At this point I am out of luck in receiving the items I needed for a presentation and now have to fight to get a refund. Tuesday morning, I again attempt to call mutiple times and after over an hour of trying finally speak to someone. At this point it is useless to yell and complain, so I request a refund. I finally received a confirmation of the refund this afternoon. Bottom line, i would never do business again with this company. I have never had such issues receiving product I ordered and if they cannot get the items out to match the stated delivery times, I think someone needs to update their website, or remove next day deliver as an option. Next time I will buy from Amazon instead. The price was a bit higher but at least I can rest assured that my product will ship and they will back up their shipping and product.

I originally placed order for vacuum bags on August 17, 2013 ($10 worth of product). I waited weeks for the package to arrive, but it never did. I was never notified that the item was out of stock and that there would be any delay on my order. On September 7, 2013 after not having received my package in the mail, I contacted customer service (someone named Allana) via email. I heard nothing for a week, so on September 14, 2013 I sent a follow up email. Finally, I got a very short response asking for my order number. Soon to follow, I heard from another customer service representative Rebecca, who informed me that the item was on back order until Monday September 23, 2013 but assured me the product would be in soon and ship soon. I again waited weeks, but the product never arrived. Two months after my order, on October 15, 2013, I emailed again asking to cancel the order if it had not yet been shipped out, and asking for some sort of good faith compensation for the trouble I had gone through thus far (a coupon, free order, etc). I received an email response from an unknown customer service representative on Oct 16, 2013 telling me my order had been cancelled, without any further explanation of what happened, and without any address to my request for some acknowledgement to the unprofessional experience. I replied on the same day asking to speak with a manager. The next day, on October 17, 2013, I received a reply just saying the item was on backorder and never filled. Again no address of my request to speak with a manager. On October 17 2013 I called customer service three times in hopes i speaking with a manager. to speak with a manager, On my first call, I was abruptly transferred to a voicemail for someone named Allana. I left a message asking for Allana to call me back. I called back to speak with somebody else. When I called and asked to speak with another manager, I was cut off mid-sentence and transferred to Alana's voicemail again. I tried one more time. During call 3, I asked not to be transferred to voicemail and asked to speak with someone else. I was told by the customer service representative that Allana was in a meeting and is "all over the place" and could not speak with me directly and the rep could not tell me when I could expect to hear back from her. The rep also told me that Allana (no last name) was president of allergybegone and there was nobody else I could speak with. As I was trying to understand this, the rep yet again cut me off and transferred my call to Allana's voicemail, even though I specifically requested not to be transferred to someone's voicemail.

After this, I sent my grievance in a written letter to the owner of the company, Allen to his store in NJ. I waited 2 months for a reply, but never received one. This company is a sham. SAVE YOURSELF THE HEADACHE AND DON'T BUY FROM THEM!

This is perhaps the worst online shopping experience of my entire life. If I could rate them ZERO stars, I would. Don't buy anything from this company unless you enjoy dealing with rude, incompetent people. 

I ordered two air purifiers from them on May 5, 2013, totaling $738. I paid with my credit card and they sent me a cheerful order confirmation. A couple days later I saw that the charge went through on my American Express so I expected to receive the products soon. They never showed up, so 18 days later I went to their website to find out what happened. On the order status page, a small note at the top simply said "this order has been cancelled." 

 I sent them an email asking why and they replied saying that my credit card had been declined. I checked with American Express and sure enough, the charge had gone through on May 5. I called AllergyBeGone to ask why they cancelled the order when the charge, in fact, went through. An extremely rude woman named Rebecca wouldn't even let me get a complete sentence out. As soon as I gave her the order number she shouted, "Yeah I got your email. Your card was declined! Call your credit card company!" I kept trying to explain to her that the charge actually went through, because I was looking right at it on my Amex transaction records, but she refused to listen. She literally interrupted me every time I started to speak, and she kept getting louder and louder. Finally I hung up. 

I sent her back an email along with proof from American Express that the charge in fact went through. A few minutes later a "supervisor" named Patricia called me at my work. She was even ruder than Rebecca. Again, every time I tried to speak she proceeded to shout me down. Sensing the conversation was going nowhere, I hung up. SHE THEN CALLED ME AGAIN at my office, and proceeded to lecture me about how I need to speak to her and how dare I hang up on her. Rather than getting in a fight with her, I hung up again. She then began barraging me with ALL CAPS emails, threatening to report me for harassment if I call or email again. 

 So the bottom line is, they have my $738, they refuse to ship me the air purifiers, they shout me down when I call them and they are threatening legal action against me if I continue to contact them. If this sounds like fun to you, then by all means feel free to shop with them. Personally, I will buy all of my allergy products from Amazon from now on.

I ordered from allergy be gone a vacuam. I paid an extra 20% to get 2nd day air because I needed it right away. Well it took them over a week to ship and then they said it would come one day and it still did not come and they kept on saying we can't do anything. We did ship 2nd day air - yes but it took over a week to ship.