AllegiantReviews of allegiantair.com

Me and my wife were travelling to LA from Memphis airport and this was the first time we were travelling. We were forced to pay for the carry on bag even though the size was not much. I think they thought I am an international person and tried to rip me off. It was a hazzle and stress to me. Worst and would never reccommend alligiant. C9CY7G And C9CY6D are the confirmation numbers. Lets see if there is any customer service left.

Easily one of the worst buying experiences out of all the airlines. Let's get this out of the way... the mobile app is horrible it won't let you buy any tickets and even the website itself doesn't let you purchase tickets. You put all your information in and once you get to the email part to press Purchase. It jumps straight back to the email box to enter in an email. On top of all of that, they don't give you refunds on your tickets or the add-ons like carry on baggage's and more. Remarkable. Allegiant has really good deals for flights but yet we can't give you money... Whoever designed both the app and website needs to go back to school.

I DON'T KNOW WHO IS WORSE, ALLEGIANT OR ESKY. I HAD TO CANCEL MY FLIGHT TO FLORIDA DUE TO HURRICANE, THE MESSAGE STATES I WILL GET A FULL REFUND BUT IT LOOKS LIKE ALLEGIANT IS KEEPING $20.00. ALLEGIANT CANCELLED MY PREVIOUS FLIGHT AND ESKY KEPT $64.32 THAT I HAVE YET TO GET BACK. THEY KEEP SAYING IT'S UNDER REVIEW. IT DOESN'T TAKE A ROCKET SCIENTIST TO FIGURE IT OUT. THESE AIRLINES ARE A RIP OFF. I AM FILING A COMPLAINT WITH THE FCC. WE are in a bad economy the way it is without some company always wanting to keep your money. I HATE THE COMPANY AND ESKY!!!!!!! REFUND MY MONEY. NOW IT'S $84.32 C2QNZH

I book with them a whole vacation package, flight supposed to depart at 7:30 am, I showed at gate at 7:15, beg lady at the counter to let me in, she just said NO and doesn't even speak with me. This people are just horrible human beings I lost more than 7k dollars. Never never use this kind of low fare company they're worst on entire work.

This company is the worst airline out there. I used them back in July. Since I wasn’t logged into my account they are not willing to adjust my account with the points from my flight. And after a couple emails I just found this out at the end of September and my flight was in July. The last email response was the 2nd of September when I emailed them and they just responded back on September 29th.

During a trip my suitcase was damaged and after contacting customer service and completing the necessary paperwork I finally received my resolution. I was denied after 4 months of waiting for an answer as normal wear. It's unfortunate that this damage occurred after 4 delays and finally a cancelation. Very disappointing. This was my first time checking luggage with Allegiant and they accepted no responsibility!

I went to Knoxville to fly to Orlando. We got stuck in line to check in, waiting for people trying to make flights for weeks in the future. It should be common sense that you take care of rhe people who have a flight TODAY, before you assist those who do not. Encourage them to have a different line, use the phone, or use the app. Not hard to provide decent customer service, take care of those who have tickets first.

Well Allegiant conveniently cancelled our flight 20 minutes before boarding on a vacation trip. Of course, they gave us options for other flights but they were one to two days out. I ended up booking a flight to a different city and driving to my destination. Allegiant di offer a refund of which I accepted. Here is where the deception comes into play. I was told at the customer service desk that I was being refunded for my departing flight for 8 passengers. I also had a returning flight scheduled with Allegiant. They did not tell me my returning flight was also cancelled. So one week later, on my return to home, we were told that we were not on the flight. I then had to pay them again for that flight. So now, I am fighting for the remaining refund I feel I am entitled to and they are not cooperating. So basically I am currently out $1600 (Aproximately $200/ticket x 8 passengers). I will never use this airline again. Pay the extra money to other airlines and avoid being scammed by this organization. Also do not mention "Should I get a lawyer involved?", they disconnect the call. Even though I did not engage a lawyer. How unprofessional and disrespectful taking advantage and making me possibly take legal action.