AllegiantReviews of allegiantair.com

Buyer beware! Pay for your luggage AFTER you are packed and 100% sure of what you are taking with you! I changed my baggage the day before my flight from 2 checked bags to 1. In the end, I was charged for 3 bags. The "refund" for the baggage was issued in the form of a voucher that expires in 10 months NOT a refund to the credit card. I don't expect to fly anywhere they fly for another year, so they get to keep my $164. UNFAIR business practice!!!

Flying from Tampa to Portsmouth, a woman in our row took her cute dog out and had it on her lap. She ignored the stewardess telling her pets must remain in their bags, twice. The stewardess did nothing to insist on compliance. The dog had diarrhea all over the place, ruining my wife's tennis shoes and bag. I contacted Allegiant asking for reimbursement or vouchers. Agent Ben told me there would be no reimbursement or vouchers as Allegiant "has no control over the behavior of passengers." I was shocked that there was zero attempt to try to make up for the worst flight we have been on in our 60+ years. FAILING GRADE for customer support and customer relations.

Simply terrible and a disgrace how they treat their passengers. Had a 4:35 departure and the plane was there and ready to board us. However, another group of passengers had been delayed for 2 hours. They said they would do a simple plane switch and we would just have a 1 hour delay. This then turned into a 3 hour delay and then a 7 hour delay departing at 11:00 pm. Eventually, gave us $8 food vouchers good for 24 hours at a restaurant that had been closed for hours. Even the employees were embarrassed as how this was ran. Zero compensation for their complete lack of caring and mis-management. Stay far away.

My flight was suppose to take off at 8:55pm. Flight delayed until 12 AM. Left in the Rochester NY Airport. No food Tsa closed at 10pm. Needed to go out and smoke because of the long wait. If I do not get home tonight , I will never, ever pay money for this air carrier again .

Allegiant is actually horrible. I understand delays due to mechanical issues, but they offer ZERO customer service at the gate. The flight was delayed 3 times and the personnel left the gate for 2 hours without an explanation or update. Try to get a CSR Rep on the phone…… good luck. I would give Allegiant less than 1 star if that was possible. Avoid at all costs.

We should all know that you get what you pay for and Allegiant Air is exactly that. They nickel and dime every add on that you'd like from luggage, seat selection, when you board and even bottled water. Their planes are refurbished older models with seats that are uncomfortable and don't recline. The ticketing staff is usually not the most pleasant (my experience only) and the flight crew are also not the best you will find in the air. HOWEVER, you do save a little money. You just need to decide if the constant delays, cancellations, poor service, uncomfortable seating, and overall poor experience is worth it for you.

YOU HAD PRESSURIZATION PROBLEMS WHEN WE WERE LANDING IN PORTSMOUTH NH....MY EARS FELT LIKE THE INNER EAR WAS BEING RIPPED OUT AND THAT IS NOT NORMAL...BABIES WERE SCREAMING...I COULD NOT SWALLOW WITHOUT HORRIBLE PAIN...FELT LIKE MY EAR DRUM WAS BEING TORN OUT...YOU HAD A PRESSURIZATION PROBLEM ON THAT OLD A 320...YOUR ENGINE SOUNDED LIKE IT WAS WORKING TOO HARD TOO.. IT IS NORMAL TO HAVE A BUBBLE WHEN LANDING AND HAVING TO SWALLOW...THIS WAS NOT THE CASE..YOUR PLANE WAS NOT FIT TO FLY...I STILL HAVE A HUM IN MY EAR FROM THAT PAIN...PRAY IT GOES AWAY...I WILL NEVER FLY ALLEGIANTS AGAIN..YOU HAVE JUNKY AIR CRAFT THAT IS NOT SAFE....MY EARS TOLD ME THAT..YOUR SEATS WERE NOT BUCK BOARDS...

Early evening flight was initially delayed to roughly 9:30pm, so I asked what the likelihood was that they would cancel it and was assured it wouldn't be cancelled by the Allegiant attendant in the airport. Then they told us that they were having trouble staffing the plane; they couldn't find enough flight attendants. After another delay until around 11pm we were finally told that it was an "extended delay" and we could return the following morning at 7am to fly out. Even though it wasn't weather related, we were not offered any compensation for transportation from the airport or lodging for the night. Worst experience with an airline.