Melissa A.
Waiting on aligners
I have not received my aligners yet, they are still being processed. As far as the initial starting process, it has taken two months to get to this point. It may be because of where we live as to why everything takes forever to ship and get sent back, etc. I would not try doing the impressions yourself-it’s a waste of time. Be sure to do a video conference with someone helping you. I didn’t have any issues with my experience in doing so, other than finding a time that was available that worked with my schedule. Hoping I will be satisfied with the end results but I do not have big expectations.
Response from ALIGNERCOFeb 11, 2025
Thank you for bringing this to our attention. We’re sorry for any inconvenience you’ve experienced, and we want to make things right. Please send your order details to [email protected], and we’ll review your case as a priority. Our goal is to ensure you receive the best care and results possible, and we’re committed to finding a solution that works for you. Looking forward to assisting you and getting you back on track with your treatment!