ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
alignerco.com
Website
alignerco.com
Category
Dental Services
Location
Hicksville, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Scam, they steal your money and make you wait months for responses, i am speamkng to a lawyer right now.
Response from ALIGNERCOFeb 11, 2025
Thank you for bringing this to our attention. We’re sorry for any inconvenience you’ve experienced, and we want to make things right.
Please send your order details to [email protected], and we’ll review your case as a priority. Our goal is to ensure you receive the best care and results possible, and we’re committed to finding a solution that works for you.
Looking forward to assisting you and getting you back on track with your treatment!
DA
Dan
Ele was very helpful and was able to…
Ele was very helpful and was able to fix my payment very fast.
Response from ALIGNERCODec 4, 2024
We at AlignerCo are absolutely delighted to read your positive review and to know that you had an exceptional experience with our product and services! Your kind words and support mean the world to us. It's always heartwarming to see our valued customers share their journey and satisfaction with others. Our team is dedicated to providing the best possible service and high-quality products, and it's rewarding to know that we've made a difference in your life. Your feedback serves as an affirmation that we're on the right track, and it motivates us to continue improving and delivering outstanding results. Once again, thank you for taking the time to share your experience, and we look forward to continuing to serve you and your smile!
GA
Gonçalo M.
Worst company ever.
Worst company ever.
Started the process in July it's December and I don't have my aligners.
I am in Europe nobody told me that the kit was comming from the US now I have an adicional 182€ bill that I was never informed that I needed to pay.
Stay away from this company, sometimes the cheaper get's really expensive....
Response from ALIGNERCOFeb 11, 2025
Thank you for bringing this to our attention. We’re sorry for any inconvenience you’ve experienced, and we want to make things right.
Please send your order details to [email protected], and we’ll review your case as a priority. Our goal is to ensure you receive the best care and results possible, and we’re committed to finding a solution that works for you.
Looking forward to assisting you and getting you back on track with your treatment!
XA
Xavier
I had an excellent experience working…
I had an excellent experience working with Ele at AlignerCo. She was professional, courteous, and incredibly efficient in helping me secure a replacement aligner. Her clear communication and prompt assistance made the process seamless and stress-free. Ele went above and beyond to ensure my needs were met, and I truly appreciate her dedication to customer satisfaction. Highly recommend her for outstanding service!
Response from ALIGNERCODec 4, 2024
We want to express our heartfelt appreciation for your positive review and for choosing AlignerCo for your orthodontic needs. Your feedback not only brightens our day but also reinforces our belief in the quality of our services and products. It is customers like you who drive us to continually strive for excellence. Rest assured, we remain steadfast in our commitment to providing exceptional care and support. Thank you for allowing us to be a part of your smile transformation, and we eagerly anticipate the opportunity to continue serving you with the utmost professionalism and dedication.
ZT
Zack T.
The online chat help from Ele was great…
The online chat help from Ele was great and she walked me through the order to ensure a great Black Friday deal. I look forward to the product arriving.
Response from ALIGNERCODec 4, 2024
We want to express our heartfelt appreciation for your positive review and for choosing AlignerCo for your orthodontic needs. Your feedback not only brightens our day but also reinforces our belief in the quality of our services and products. It is customers like you who drive us to continually strive for excellence. Rest assured, we remain steadfast in our commitment to providing exceptional care and support. Thank you for allowing us to be a part of your smile transformation, and we eagerly anticipate the opportunity to continue serving you with the utmost professionalism and dedication.
SN
Savanna N.
Overall...
Overall, Ele was very helpful. There was a slight misunderstanding, but that could be due to many factors. Thank you!
Response from ALIGNERCODec 4, 2024
Thank you for taking the time to share your exceptional experience with AlignerCo on this public platform. Your kind words are a reflection of the dedication and hard work our team puts into providing top-notch service and superior products. We deeply value your feedback as it reaffirms our commitment to excellence. Your trust in our brand motivates us to continually raise the bar and exceed expectations. We're grateful for your support and look forward to being your trusted partner on your orthodontic journey.
LA
Lashon
Great service
Great service
Response from ALIGNERCODec 4, 2024
We want to express our heartfelt appreciation for your positive review and for choosing AlignerCo for your orthodontic needs. Your feedback not only brightens our day but also reinforces our belief in the quality of our services and products. It is customers like you who drive us to continually strive for excellence. Rest assured, we remain steadfast in our commitment to providing exceptional care and support. Thank you for allowing us to be a part of your smile transformation, and we eagerly anticipate the opportunity to continue serving you with the utmost professionalism and dedication.
HB
Hannah B.
If I could give it a zero I would!!!!
If I could give it a zero I would!!!!! Where to begin. I ordered the nighttime aligners for 950 total. I sent in the two sets of impressions, I later received my aligners and retainers everything was fitting decently. Until I got to step 6 where I felt like the top aligners weren’t really able to be pushed up all the way, I wore them 10 days went onto the next, same with 7, and then 8 being the worst fit. I wore them all for the 8-10 hours for 10 days straight. The bottom aligners have all been fitting perfectly secure with each new step. But then step 8 was the worst with huge gaps and I was unable to even push them past the halfway mark of my tooth. I have been emailing “Ele” about this issue I sent the pictures etc. Myyyyy idea was that I’d get a new impression kit and send it back and then they would just send me 8 new top aligners and retainer for the top to finish out my 16 step process. Wellllllll after “Ele” consulted with his/her “experts”… yeah that plan to do that, as long as I pay 450 efffffiiingggg dollars because “this is considered a new case”. Even though per “Ele’s” email this is a tracking issue” that the “experts” in fact messed while creating these aligners! Not an issue on my part but in fact theirs, which would make you ASSume they would in turn do the right thing and NOT charge you since you have already spent a huge chunk of money, sent in multiple impressions thereforeeeeee it should have been correct the FIRST time, and if THEY messed it up, then THEY. Fix it. I have asked for a refund orrrrr for my new aligners to be made and I NOT be charged 450 dollars in order to fix their little problem they caused. So moral of the story, do NOT do this or go this route. I have called customer service you WILL speak to the same people from Amazon, and T-Mobiles and Verizon’s customer service. There are probably not even actual dental professionals making these impressions. Good luck if you choose them, but I have warned you. Now I must go speak to a lawyer, or file a small claims in order to make sure I get my money back!
Response from ALIGNERCOFeb 11, 2025
Thank you for bringing this to our attention. We’re sorry for any inconvenience you’ve experienced, and we want to make things right.
Please send your order details to [email protected], and we’ll review your case as a priority. Our goal is to ensure you receive the best care and results possible, and we’re committed to finding a solution that works for you.
Looking forward to assisting you and getting you back on track with your treatment!
