customer
Terrible customer service
Terrible customer service. Only received top teeth aligners. Bottom teeth weren’t being fixed and didn’t get a discount. That wasn’t really an issue. Then it took over 4 months to get the first set ofaligners. After the first set was complete I called multiple times because I was waiting on the next set. After the 5th call they said they were refusing to send the remaining sets (that I paid for) unless I left a five star review online. Unreal.
Response from ALIGNERCOFeb 11, 2025
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. At AlignerCo, our priority is providing high-quality, affordable, and seamless aligner treatment, and we take every concern seriously. We’d love the opportunity to make this right for you. Please reach out to our support team at [email protected] with your order details, and we’ll work to resolve any issues as quickly as possible. Your smile journey matters to us, and we’re committed to ensuring you have the best possible experience. Looking forward to assisting you and turning this around!



