ALIGNERCOReviews of alignerco.com

A great price, and a simple process. I pressed my teeth into the casts, took the pictures, and a little while later, aligners! They were uncomfortable at first, but that's the idea. The pressure means they're working, so I've been pressing right back, set by set. Up to set #5 here and looking fondly to the future where I can see the issues that brought me to this are fixed. I'll get there, one aligner at a time. Thanks, Alignerco, for allowing this process.

I would give 0 stars if I could. This has been the worst customer service experience I've ever had. I'm beyond frustrated and exhausted from constantly having to go back and forth with this company. My treatment should already be finished, but instead I'm still stuck wearing aligner #5 because they never sent the rest of my aligners. I've been wearing the same aligner far longer than you're supposed to, just to prevent my teeth from shifting back while I wait for them to fix their mistake. I was told by email that my remaining aligners would ship during the first week of July. It's now July 14, and they still haven't shipped. They continue to miss their own deadlines and leave me with no real answers. The customer service is awful. Every time I reach out, I get vague responses, empty promises, and no actual resolution. It's incredibly stressful to have your treatment put on hold because a company can't deliver what was promised. If you're considering using this company, save yourself the headache and go somewhere else. Delays are one thing, but the lack of communication, accountability, and concern for their customers is completely unacceptable. I regret choosing this company and would never recommend them to anyone.

Customer service was great. Love being able to do it from home.

Very helpful. Fast responses and quick delivery

Fast shipping. Helpful chat customer service. Easy process. Just awaiting aligners.

Received my kit and bonus items quickly. Customer service via chat has been very helpful. Excited to get my aligners in and get the process started.

The app has a chat feature to answer all of your questions, it’s very fast and easy. They also send a backup impression out for the aligners…which is very helpful. So far, everything has been perfect. I would recommend.

WARNING: Alignerco has high ratings ONLY because they manipulate customers by offering free products in exchange for positive reviews. Do not fall for it like I did. This company is highly irresponsible and handles customer cases with severe negligence. I ordered my treatment from Paraguay on June 25, 2026 (Order #AC54143), and chose a specialized "NightOnly" plan. I paid a $395 down payment, a $175 plan upgrade, shipping taxes, and spent an extra $180 USD on international shipping to send my dental impressions to their facilities in the USA. Today, September 22, after more than 10 follow-ups and three months of complete silence and time wasted, customer service finally admitted that THEY LOST MY DENTAL IMPRESSIONS. Their only solution is to send me another kit, completely ignoring that their negligence forces me to pay another $180+ USD in international shipping from Paraguay. They refuse to take financial responsibility for their own mistakes. Total corporate theft. I have already frozen my Partial.ly financing contract, filed a formal dispute with my bank, and reported them to the Better Business Bureau (BBB) and the FTC for deceptive commercial practices. DO NOT BUY FROM THEM. SCAM WARNING!