ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
alignerco.com
Website
alignerco.com
Category
Dental Services
Location
Hicksville, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
We at AlignerCo are absolutely delighted to read your positive review and to know that you had an exceptional experience with our product and services! Your kind words and support mean the world to us. It's always heartwarming to see our valued customers share their journey and satisfaction with others. Our team is dedicated to providing the best possible service and high-quality products, and it's rewarding to know that we've made a difference in your life. Your feedback serves as an affirmation that we're on the right track, and it motivates us to continue improving and delivering outstanding results. Once again, thank you for taking the time to share your experience, and we look forward to continuing to serve you and your smile!
TJ
T.J. M.
The video session was a huge help!
We tried to do impressions on our own based on video instructions. Harry Smith made an appointment to help over zoom and that made a big difference. He was able to show us what we did right and wrong over the call and within an hour we had four good impressions.
Response from ALIGNERCOMay 23, 2025
Thank you for taking the time to share your exceptional experience with AlignerCo on this public platform. Your kind words are a reflection of the dedication and hard work our team puts into providing top-notch service and superior products. We deeply value your feedback as it reaffirms our commitment to excellence. Your trust in our brand motivates us to continually raise the bar and exceed expectations. We're grateful for your support and look forward to being your trusted partner on your orthodontic journey.
SP
Stephanie P.
Everything has taken so long
Everything has taken so long! I did my original order on Feb 10 and it has been over 3 months and I still don't have my aligners. The ones I sent in they weren't happy with and now I am waiting to get an appt for a video session to re-do my impressions. By the time I get that and finally send these back, it will have been 4 months and I still don't have any aligners....
Response from ALIGNERCOMay 31, 2025
Thank you for bringing this to our attention. We’re sorry for any inconvenience you’ve experienced, and we want to make things right.
Please send your order details to [email protected], and we’ll review your case as a priority. Our goal is to ensure you receive the best care and results possible, and we’re committed to finding a solution that works for you.
Looking forward to assisting you and getting you back on track with your treatment!
BV
Bre V.
They respond instantly and they try to…
They respond instantly and they try to help right away
Response from ALIGNERCOMay 23, 2025
Thank you for taking the time to share your exceptional experience with AlignerCo on this public platform. Your kind words are a reflection of the dedication and hard work our team puts into providing top-notch service and superior products. We deeply value your feedback as it reaffirms our commitment to excellence. Your trust in our
motivates us to continually raise the bar and exceed expectations. We're grateful for your support and look forward to being your trusted partner on your orthodontic journey.
MJ
MJ
Mike Khan was very helpful
Mike Khan was very helpful. He has exceptional customer service and clear instructions.
Response from ALIGNERCOMay 23, 2025
We extend our sincerest gratitude for your positive review and the confidence you've placed in AlignerCo. Your feedback serves as a testament to our commitment to excellence in both product quality and service delivery. Knowing that we've played a role in your orthodontic journey is immensely rewarding, and we're honored to have earned your trust. Rest assured, we remain dedicated to maintaining the high standards that have garnered your satisfaction. Thank you for choosing AlignerCo, and we eagerly anticipate the opportunity to continue serving you and your smile!
RG
Raven G.
Great Service
Working with this company has been great. Every question I had has been answered throughly. Very fast and detailed responses in the chat.
Response from ALIGNERCOMay 23, 2025
We want to express our heartfelt appreciation for your positive review and for choosing AlignerCo for your orthodontic needs. Your feedback not only brightens our day but also reinforces our belief in the quality of our services and products. It is customers like you who drive us to continually strive for excellence. Rest assured, we remain steadfast in our commitment to providing exceptional care and support. Thank you for allowing us to be a part of your smile transformation, and we eagerly anticipate the opportunity to continue serving you with the utmost professionalism and dedication.
JA
Jason
Chat came right up
Chat came right up , I entered my info in and someone connected immediately. I asked what my Order Id was because i have lost it and they were able to find it and give it to me in seconds, big shout out to Ele for being so fast.
Response from ALIGNERCOMay 23, 2025
We at AlignerCo are absolutely delighted to read your positive review and to know that you had an exceptional experience with our product and services! Your kind words and support mean the world to us. It's always heartwarming to see our valued customers share their journey and satisfaction with others. Our team is dedicated to providing the best possible service and high-quality products, and it's rewarding to know that we've made a difference in your life. Your feedback serves as an affirmation that we're on the right track, and it motivates us to continue improving and delivering outstanding results. Once again, thank you for taking the time to share your experience, and we look forward to continuing to serve you and your smile!
YR
Ye R.
If I can give 0 star, that's what they would get.
Hi all! So this is my experience, and I hope this helps you out in making a decision on buying or not buying. I started this process in December it's May and I'm still haven't started my treatment. I made my first two impressions, I send them over and they said the impressions were not good, but they sent only one pair of aligners to see if they were fine, after sending pictures of them on by email I had a response saying that they were fitting good so I thought I was going to receive the rest, all this happened by February. Then I received another email saying that I had to do new impressions because first impressions are not good, and they can't send the aligners. I was so upset because I received an email before saying that they fitted just fine. After that email I had to make two more impressions and guess what! They made me do two more sets of impressions with the same story, today is May 21st, I send the last pair of impressions around May 1st and they have told me that I have to wait for the lab to receive them and approve them, after that they will start making them and I have to wait three more weeks. I purchase this with the six months plan and I'm a month away of paying them of! Paying something I'm not using paying something that I haven't start yet! Oh and don't believe what they say, when I first contact them because I was seen reviews of paying that they've been waiting four to six months for the aligners I was like is this for real, I ask them and of course the answer was that this takes only few weeks. Be careful, hope this help you all.
Response from ALIGNERCOMay 31, 2025
Thank you for bringing this to our attention. We’re sorry for any inconvenience you’ve experienced, and we want to make things right.
Please send your order details to [email protected], and we’ll review your case as a priority. Our goal is to ensure you receive the best care and results possible, and we’re committed to finding a solution that works for you.
Looking forward to assisting you and getting you back on track with your treatment!
