ALIGNERCOReviews of alignerco.com

Aaron helped me with impressions for new night guards. I did have trouble making impressions for my aligners but Aaron made the process easy by explaining how to get the impressions done right just by biting and pushing the impression out a certain way. Got them done on the first try!

Responsive and quality chat service.

Ele was Great help

The customer service so far was helpful.

I chose the nighttime aligner set but when I was priced out I was given the price for the daytime aligners without knowing. I felt this was misleading and put me on the hook for another $200 or so dollars since I had already provided an initial payment. The initial video call was not super helpful Aaron told me I the impressions were wrong but not very helpful with how to avoid doing them incorrectly again. Since I had to use the Large size tray I had to use x1.5 the impression material making it impossible for me to retry my impressions. I was shipped more impression material for free, but only after I received an empty envelope resulting in me waiting another week or so after the fact since there was a shipping error. By the time I was able to schedule another video call Aaron still just seems to be trying to get the call going and wasn’t giving me too many pointers. I ended up describing the issue from the initial impressions and he then gave me some good advice and were able to successfully do the impressions on the first try both top and bottom. This process while being a little cumbersome has still overall been positive and the customer service has been very good. The price difference compared to big brands is also astronomical, I’m excited to see the results and am overall grateful for this experience.

Honestly, the wait was worth it for my aligners to be made perfectly. The fit and correction are immaculate. I am now on Aligner 4 of the night aligners. There is a noticeable difference in my problem areas, customer service has been great when I needed them (which hasn’t been much) and they’ve been very helpful through the process.

Great experience and helpful

Even on a Sunday, the representative was quick and responsive. Very helpful! Got me the link to where I needed to go without any issues.