ALIGNERCOALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jaida A.
They easy to talk to, very understanding!
Response from ALIGNERCODec 24, 2025
Thank you for sharing your experience. We’re glad to hear the team was easy to work with and understanding. If you ever need assistance or have questions along the way, we are always here to help.
Suksham C.
Easy to follow the steps
Response from ALIGNERCODec 24, 2025
Thank you for the feedback. We’re pleased to hear the process felt easy and straightforward. If you ever need help at any stage, we’re here and happy to assist.
Halley S.
It is ok, just don't like always being sold more and pushed to spend more money
Response from ALIGNERCODec 23, 2025
Thank you for sharing your feedback. At AlignerCo, our goal is always to provide options that help our customers achieve the best possible results, but we never want anyone to feel uncomfortable or pushed. We value your trust and will continue working to ensure a positive experience while supporting your smile journey. Your input helps us improve, and we appreciate you taking the time to share it.
Fia
Well I had started this process months ago. Initially, communication was great and they walked me through getting models made and such. They asked for a positive review and I did write one. After that communication has been terrible. I have been waiting on information to submit to my insurance and it is one excuse after another. First, I needed to wait to have someone assigned to my account. Now, I can have a dentist name and license number, but not their NPI #. Also, I have to wait until the aligners are in my possession to get this information. I am starting to feel like that this is a bogus company. Hopefully, others have had better experiences. It seems as though all the positive reviews listed are submitted after getting the models made when they ask for positive feedback. Then, response and customer service is very unhelpful.
Response from ALIGNERCODec 23, 2025
Thank you for sharing your feedback. We sincerely apologize for the delays and any frustration this has caused, and we regret that our communication did not meet your expectations. Please know that your concerns are being taken seriously. Our goal is always to guide our customers through the process clearly and effectively. We appreciate your patience and the opportunity to address these issues. Please feel free to reach out to our Customer Advocacy Team directly, and we will prioritize your request.
Hannah
They made the process very easy and smooth!
Response from ALIGNERCODec 24, 2025
Thank you for sharing your experience. We’re glad to hear the process felt easy and smooth for you, and we appreciate you taking the time to leave a review. We look forward to continuing to support you through the rest of your treatment.
Robin P.
I paid for my aligners 4/22/25. At first the process was OK...a little cumbersome (they didn't have cheek retractors small enough for my mouth, it took them awhile to answer my questions, etc) but tolerable. I got my first 5 aligners and that was fine. They sent me the next shipment which represented steps 6 - 20. Step 6 was a bit snug but it finally worked. Step 7 didn't fit AT ALL. They had me buy these little cylinders to try to help seat the aligner better - that didn't work. They told me to wear the current aligner for an extra couple of weeks. I did and that didn't work. So they told me I would have to do new impressions and have a new set of aligners made. They tried to get me to pay an additional $300. I flatly refused telling them I did everything they told me to do and it was their process that was at fault, not anything I did. They finally sent me new impression material which I sent in a month ago. I can't get a good response as to when I can expect my new aligners. In summary - it has been 8 MONTHS since I started this process and I haven't made it past step 6. At this point I wish I would have spent the extra money and gone with Invisilign.
Response from ALIGNERCODec 23, 2025
We’re sorry to hear about your concerns and understand your frustration. Please know that your case has been escalated to our Customer Advocacy Team, who will reach out directly to discuss potential solutions and next steps. We always aim to provide a smooth and positive experience, and we appreciate your patience as we work to resolve this.
Joseph P.
Kind staff and good price
Response from ALIGNERCODec 24, 2025
Thank you for your feedback! We’re glad to hear you found our team kind and our pricing competitive. We appreciate you taking the time to share your experience and look forward to supporting you throughout your treatment.
Tiffany
Easy process, customer service is great and very helpful!
Response from ALIGNERCODec 24, 2025
Thank you for your kind feedback! We’re glad to hear that the process was easy and that our customer service was helpful. We truly appreciate you taking the time to share your experience and are always here to support you throughout your treatment.
