Clothing StoreReviews of alexander-hampton.com

This company is a scam! I cannot stress that enough. Foolishly I did not check the online reviews before I ordered something from these crooks. The item I ordered was a size medium. Alexander Hampton sent me an XXL. I’ve been communicating with them for six months regarding the issue. They said they’d be willing to send me a 15% refund! I explained to them that this is completely their error and to either send me the right size or give me my money back. They said my size was no longer available. I think that is partly the scam. I looked on their website, which looks very legit by the way, and it says they still have a medium (which they obviously do not). You pay for the item and then they just send you whatever they feel like sending knowing you have little recourse in getting your money back. The garment, by the way, was so incredibly cheaply made and It smelled like really toxic chemicals. It was just an absolute worthless piece of synthetic fabric, whereas the pictures that advertises it make it look quite elegant. That’s called bait and switch! I’m basically out $90 at this point. More than anything, I just want to let folks out there know that this place is not cool and to spread the word. Oh, and they made a different offer once before. They said they’d they’d be willing to give me 15% off my next order if I wrote them a good review. Yeah, that’s not going to happen, I do have a little integrity left.

Ordered some goods from them. The promised delivery date came and went. When I queried the whereabouts of goods, I got answers such as: Having delivery issues, then the goods are with Royal Mail. I asked for a refund, and all I got was silence. I asked for a refund again, then silence. Be aware of the appalling customer service from these people.

The most evil deceptive misleading company I’ve ever dealt with. Even though you would spend hundreds of dollars on shoes, none of them are American sizing so they will not fit and when you try to return them, they will try to make you spend triple the amount to send back to an international address. Having to pay for customs because their sizing is anything but correct while they force you to send them photos so they can attempt to correct their sizing issues should be illegal.

Absolute sham of a site, ordered a jacket for my husband last year, the start of November, when it finally arrived, it looked nothing like it’s pictures and was pure cheap looking. Emailed them about a return policy, was told I could either keep jacket and get small percentage of the money back, or return at my own cost, so I did, and cost me over €30 to return, 6months later and several emails to the company asking, where the hell was my refund, the jacket only arrived back to me again the other day. I’ve had no reply back from the company from a few weeks back, so I doubt I’ll get one either for asking why the hell have I got it again and still no refund. Bottom line, DON’T order from this sham of a site…

Después de mes y medio no han enviado el.pedido.He reclamado y dicen que está entregado y es mentira Atienden con una maquina y nadie lee los mensajes.Una estafa

I ordered over $200 in items, jackets, shoes, etc. I never received them, lost in shipping. Customer service responds to email, they keep saying they will send replacement order. Never shipped. Asked for a refund, they just say they'll check with dispatch to ship the replacement. Going on since December. June now. They are scammers. Stay away!

Ordering was easy and my package arrived sooner than expected. Everything was well packed and exactly as described. I’d definitely buy again.

Same experience as other reviewers. Shipping took forever. Received three pairs of shoes that were not what I ordered. If I returned the items received, they said it would cost me most of my refund to ship items back to them...their mistake but I would have to pay return shipping. In the end I got 15% refund and 3 pairs of shoes I can't use. Terrible experience.