monique S.
Waiting 7-11 days for some cards is not…
Waiting 7-11 days for some cards is not ok, most time u want to sell your gift cards for quick cash cos you got a bills to paid immediately- fix that issues not every one can wait 7-11 days I have a kohler collection cards which I need the fund to pay my rent today 13-10-2027, but damn if I can’t wait next 11 days or more my properties will be thrown outside cos my rent has been due few weeks ago. I should have an option of gift cards instant payout available- or two options 7-11 days 32% payment and instant payment or max hours 1-3 or min a day payment 25%, I bet many people like me will go for that 25% cos we need our money that same days— please fixed this
Response from AlephCardsOct 13, 2026
Thank you for your feedback. We understand that payout speed is important, especially when you have urgent financial obligations. However, payout timeframes vary by gift card brand based on the verification and processing requirements involved. Upon reviewing your account, we can confirm that you have been successfully paid twice for two different brands, Old Navy and Office Depot, with a payout timeframe of approximately 30 minutes each. This demonstrates that we do offer fast payouts, depending on the brand you choose to sell. Some brands have payout timeframes of 30–40 minutes, 1 hour, 24 hours, 1–3 days, or 7–11 days. These timeframes are based on the processing and verification requirements for each brand and help us minimize errors and ensure successful payouts. Before listing a gift card, we encourage every seller to check the stated payout timeframe and proceed only if they are comfortable with it. If a particular timeframe does not suit your needs, you are not obligated to list that card on our platform. We recommend choosing brands with shorter payout timeframes when you need your funds sooner. We appreciate your suggestion regarding instant payout options and will continue working to improve our services while maintaining the necessary verification procedures to protect both our sellers and our platform. Thank you for your understanding.




