AWills
Very good pre-sale support
Very good pre-sale support. Very happy with the Arctos 135 I purchased.

Custom, Fabricator-Direct Bikes from Golden, CO.
Alchemy Bikes (alchemybikes.com) has 171 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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AWills
Very good pre-sale support. Very happy with the Arctos 135 I purchased.
Jason G.
I purchased a new Rogue earlier in '22 and was a bit skeptical, given the new line and lack of reviews. Bryce was phenomenal to work with, as I customized my build kit and peppered him with questions. I've built and bought many previous custom and semi-custom bikes and can say the customer service and process at Alchemy was top notch. I've ridden and raced the bike all year and am very happy with the ride quality and feel. Keep up the great work, Alchemy!
Grant H.
Nice folks. Very knowledgeable and responsive throughout the demo and purchase steps.
David G.
First off, the bikes are amazing! But even more importantly, the customer service is top notch. Craig is so helpful and goes above and beyond to ensure a high quality product and experience. Thank you!
cache M.
Incredible Riding and Beutifully Crafted Bikes with Phenomenal Customer Care.
J. S.
An amazing experience, friendly and responsive customer service, and most importantly an amazing ride. I’d do it again!
Kirk D.
Ordering and pickup at the shop was very smooth, the assembly and setup was some solid customer service.
Vega B.
I originally purchased a custom carbon Ronin from Alchemy. Because I am 5'2" I needed custom geometry and I'm a challenging fit with super short legs and a long torso. It was a pleasure to work with Bryce on the tiniest of details and since I was having a frame built exactly for me, I decided to go with a fully custom blingy paint job. It's essentially a forever bike, right? Why would I get anything less than exactly what I want? The paint job came out so beautifully that I actually cried when I saw it. The bike is fun as hell and I got to stand on the top step with it at a gravel race this summer. Alchemy has been so extremely pleasant and wonderful to work with over the past couple years that I added an Arktos 29 to my fleet. I had never ridden a 29er before and figured since I was so short it would be awkward, but that bike is so much fun and pedals up technical stuff as easily as it bombs down. I did have a little issue with play in the rear triangle, but with some troubleshooting and customer service we got it fixed. I have zero hesitation in recommending Alchemy as a brand and often send clients who are looking to build an exceptional or unique bike to check them out (I'm a bike fitter on the Western Slope). I'm sure I'll be adding another review when I replace my road bike with an Atlas this summer :)