Alchemy BikesReviews of alchemybikes.com

Bike rides really well, but eats suspension pivot bearings. I need to replace the pivot bearings twice a year.

Great bikes (Lycos and Arktos). Could have had a better demo and purchasing experience. Overall solid.

Alchemy was decent to work with, but was totally disappointed that the rear end suspension had problems within the first year of riding. Thought they should have replaced the bearings and hardware that was worn, but not the case. Sold the bike in a year and went with another brand.

I really feel it’s important to be completely transparent and honest about the Arktos MTB. Originally I gave 4 stars but after riding the bike since March I’ve got real concerns. Being brand new it was a great upgrade from a bike half the cost. I’ve put roughly 1500mi on my bike. There’s some issues now apparent which weren’t before. Upon picking my bike up at the shop the headset was a serious concern. It was so overtightened I felt maybe damage was done. Now I must continue to readjust it so there’s smooth turning and no play in the bearings. It seems I’ll need to take it back and ask for a replacement. I wonder how that’s going to be received by staff. This leads to the brakes which just provide questionable stopping. Idk of other builds in 6500k bikes with 180mm rotors. Minimum should be 200mm. I’ve almost gone over the handlebars several times due to the front brake play combined with headset shaking. This is DANGEROUS and needs correction. I just haven’t gotten to where I want to argue the esoterics of that issue. Next is seatpost dropper. It’s begun to be sticky; sometimes not rebounding nor smooth lowering. I should mention that my Orbea at half the price and being 2 years older still has excellent dropper movement and very smooth braking. I’ve already mentioned the seat itself might as well just be a credit to the price and the shop offer a decent seat for $30 extra. It’s a throwaway as other people have mentioned. Otherwise I should mention the XT Grupo is quite nice and the rest of the bike is nice. Only issue is the cover where the cranks join the frame doesn’t fit right. It lets dirt into that hole. Another seemingly minor issue I’ll probably need to argue with the shop about. I certainly hope everything goes well with the shop but we’ll see when riding isn’t possible anymore. I still think some decent pedals should at least be offered to buyers at discounted prices. It’s very minor by cost- decent flats for $40. Otherwise you get a bike which isn’t rideable out of the shop. Alchemy should be a leader in small issues like this instead of a follower. Just to be fair the Deathgrips ARE AMAZING and shows what a few bucks can do to make the bike. Other minor issues that show the company getting closer to being a industry leader are bottle cage, high pressure pump for shocks and mud flap included. Seems if Alchemy put around $80 plus a little extra effort in adjustment there’d be much greater sales volume. I’ll update in November when I ask for a headset and dropper work. Industry Nine wheels with innovative hubs that accept straight double gauge spokes have ensured trued and round rolling performance. No adjustments needed so far. Nice!

The bike is beautiful, rides very well. The overall finishing quality is not on par with the price. Lastly, the Artkos comes from Asia, it’s not made in USA.

Great bike and components!!! The bike really sets up nicely and great on the trail. I am slightly disappointed with all of the paint chips. It seems that the paint is extremely fragile. I have the majority of the bike wrapped, but the parts I don't easily get paint chips. I inquired about touch up paint and was instructed to go to an auto body paint shop. They won't mix the color unless you order a certain amount which would be enough to paint a vehicle, so it's very expensive.

Didn’t appreciate the (condescending) attitude I received. But then again it’s not the first time this has happened with Alchemy. Love the bike, but the customer service could be better. Or maybe just hire nice people. Definitely does not make me want to spend more $ on another bike if they give 0 F’s toward an existing customer.