Albion FitReviews of albionfit.com

I found Albion in 2022 and fell in love immediately. They started strong with prompt customer service and quality items! Super cute too. My most recent interaction with them has me so concerned that I can no longer be a customer. This makes me sad because at one time this was my go-to company for a quality piece. I purchased a jacket that was delivered to me with the zipper crooked. I left the tags on and reached out right away via every means to start the return process and I couldn't get through to anyone. I called a few times and was sent to voicemail and no one responded via email. I'm too nervous to spend the money on high quality items and have no way of returning them. Please be careful when spending money here and if things turn around, let me know. ;)

Shipping was terrible. The package was returned to them for some reason and they reshipped it. However it took longer and my items were then ineligible for return (due to their error in shipping). I was able to talk them into letting me return the items due to the error. They made me send pictures of the items with the tags attached. They were in perfect condition as i tried them on once (and they were a terrible fit). One item they would not refund me the money due to "a small amount of makeup" on the top and that they couldn't resell it. Won't buy from them again.

The bottom size is too big for me I need to return that.

The bathing suits were nice, but just didn’t fit my body type. I ordered a bottom and top, then to exchanged the top. Unfortunately, neither of the tops worked for me so I had to return everything. The cost was $152 and I got a refund of $42 back. Basically Albion fit stole my money for items I returned. They were not worn and still had the tags on them. I tried emailing customer service and received no response. I tried sending a message via messenger for which I received a response, but that person said customer service had tried contacting me multiple times. That is a lie. I never received a response from miktie emails and yes, I checked my spam folder.

Pretty disappointed with my most recent purchase. I've bought several items from them before with absolutely no issue.The items were great! However, this last purchase the product image was different than the item I received. I left a review with pictures...and it was never posted. I waited a couple weeks and posted again, and nothing. They didn't post either of my reviews because I can only assume they didn't like being called out for their lack of quality control? They didn't reach out to me either and in the meantime approved multiple other 5 stars reviews. Pretty disappointing that they're skewing their reviews to their advantage! I won't be shopping there again :(