Alarm GridReviews of alarmgrid.com

Kalen, DK, Nicholas, Jerod and the rest of the technical support techs are simply superb.

While I installed this alarm system several years ago, I only contracted with Alarmgrid this week for their monitoring service. My experience during the initial system turn up for monitoring was exceptional. I worked with Darrell K during this process. His knowledge, professionalism, and customer service attitude made this a great experience.

After terminating our contract with a previous monitoring firm we switched to Alarm Grid. What a pleasant surprise. I dealt with Nicholas Fuller who was super to deal with. Very helpful and knowledgeable as he helped me through the process. I also, after initially purchasing a specific package and, after further research asked to switch to different plan more suitable to our circumstances. The process was seamless. In summary, great customer service and obviously a very customer focused company. Very happy with the purchase thus far and would highly recommend.

I contacted AlarmGrid to connect the panel I purchased with the home. I didn't have a single password for it and the previous company refused to give any codes. Nicholas Fuller at AlarmGrid was very supportive and was able to remotely connect and reset the panel to a proper state to recover my access. I was very pleased with the service.

Fast responses. Good prices. Very knowledgeable.

Pricing: Unbeatable IP-COM installation and config: Incredibly efficient. I was linked and being monitored within a few hours of opening the box. Tech Support/Customer Service; Knowledgeable, friendly, very much on top of things. I’m using Selph bronze service, the least expensive, I have it working with Total Connect 2.0 and Alexa. AlarmGrid offers a stunning end-to-end system integration.

I bought a Qolsys system and wanted to do this as a DIY project. This company is fantastic. I had to call multiple times to help configuring and deciding what to buy and what would be compatible. They were very generous with their time, and universally highly knowledgeable. No hard sell, and when tech problems arose, very helpful and patient. They took back something I ordered by mistake without questions or hassle. Extremely reputable company. Prices reasonable too. I recommend them extremely highly--5 stars.

I bought a house that had a panel already installed and it suddenly ran into some communication trouble that seemed unfixable due to code changes. I was at a loss and immensely frustrated with the issue until I got ahold of Kalen D. He was able to entirely resolve the issue and create avenues for me to solve future problems. It took very little time and he really rescued my day. If you have problems with your panel, I absolutely recommend!!