Alarm GridReviews of alarmgrid.com

We built a new home and an alarm system was included. The company that did the installation probably did so as an investment, thinking we'd sign with them for monitoring services. And I was considering that, until I decided to make some changes to the system and asked the alarm company to give me the codes necessary for me to make the modifications I wanted. Not only were their prices triple (at least) what it would cost me to do these things myself, they refused to give me access to a system I now owned. A little online research took me to Alarm Grid, where their library of videos told me exactly how to do the things I wanted. In no time I had my own codes in the system along with full control. I made my modifications and signed on with Alarm Grid for monitoring. The cost was less than half of what the local alarm company was offering, with no contracts and an easy to use smartphone/tablet application for remote monitoring and control of the system. The days of being at the mercy of a traditional alarm company are over. I am glad I found Alarm Grid and have been telling friends and family about this great service.

I don't write reviews very often, but we've been so happy with Alarm Grid, I felt compelled to share our experience. Prior to Alarm Grid, we were being monitored by ADT. The monthly costs were high, the system did not fit our needs, and their phone support was terrible. Once we were able to get out of our contract, we decided to go with Alarm Grid and have not regretted that decision! Not only are their monthly fees significantly lower then ADT's rates, but we were able to customize our system and pick and choose all the components that WE wanted. They also offer a large range security gear and gadgets (wired and wireless systems, touch screen keypads, home automation, security cameras, etc). And you're not locked in to a long term contract, you can cancel at any time and keep the equipment you paid for (unlike ADT which locks you in to multi year deals and offer proprietary equipment that only works with their service). Last but not least, their support has been excellent. Any time we've had a problem, Alarm Grid was available to help and walk us through the process.

From the Discussion online with the sales person Connie, to the shipping, receiving and installation, the process was flawless. The units were labeled clearly. All the sensors, panels and key fobs worked perfectly right out of the box. What was the most pleasant surprise was the activation. The interactive session was great. It was easy to follow the instructions. It was nice being able to do the entire process online and over the phone. No waiting for someone to show up. No need to interrupt the day for appointments. Set up your activation based on your schedule. I would highly recommend Alarm Grid and their lynx alarm and monitoring to anyone.

Coming from an ex alarm installer and one who has many friends that currently work for the "big" companies I am impressed. I installed my own Ademco panel with 18 zones at my business. First I researched online and found Alarmgrid to have the best reviews. Their price was more than fair. I then called to ask a few questions and their rep Frank was more than friendly and knowledgable. I ordered online and set an appointment for 5-6pm the next day. The next day at 5:01 my phone rang and Frank walked me through the set up process for central station monitoring. Bing, bam boom we were done! Easy as ordering a pizza! If they keep this up they will dominate their market. Kudos Alarmgrid!!! Thanks for a painless process....

I can't say enough great things about Alarm Grid. When I purchased products from them, they went out of their way to make sure I had everything I needed without being pushy or trying to upsell me. When I setup my alarm monitoring with them, they made sure everything was working perfect and walked me through the system. Their video tutorials are great too. This is a company that gets it right.... I wish more businesses were run like this.

Easy to use and easy to pay. This has been a great customer experience from any point of view.

I've dealt with other internet DIY alarm companies but they don't compare to Alarm Grid. When I placed my order they immediately emailed me and told me about some accessories which were required by my system. Without them I wouldn't have been able to configure it. Also setting up AlarmNet only took 15 minutes. I had the wireless module preinstalled and configured for my wireless network. Sterling did a great job walking me through the configuration and overview of alarmnet 2.0. I would highly recommend Alarm Grid for DIY systems.

I would highly recommend Alarm Grid to anyone looking for an alarm monitoring company. Activation was easy - Sterling walked us through every detail of our alarm panel and setup. Also - Alarm Grid's youtube videos are a great help for the DIY'er installing his/her own panel and accessories! No-contract monitoring is a real plus! Although with this customer service and support, I can't imagine ever leaving Alarm Grid! Highly recommended!!!