Alarm GridReviews of alarmgrid.com

Just activated and Sterling was great. He did all of the heavy lifting and after our call, the alarm was connected.

I have more than happy with service!

I found everyone I've dealt with at Alarm Grid to be professional and very quick with responding. The equipment ordering process went smooth and so did the alarm central station monitoring setup. I choose to buy my equipment from them too simply because I like to support a company that treats their customers well.

I have been a customer of different alarm companies in the past (some very well known and high priced). I decided to give Alarm Grid a try with a new self-installed security system after reading reviews here and elsewhere and I am so glad I did. Their customer service (thank you -Julia) was knowledgeable and courteous. They called promptly at the designated time, setup my new account w/ Alarmgrid and took the time to walk me through the software to insure I had a through understanding of all the features and options. I would highly recommend Alarm Grid to anyone looking for great service and very reasonable prices.

I bought $1000 worth of alarm equipment from them (a Honeywell wireless system with extra sensors), installed everything myself, and then signed up with them for self-monitoring. I was going to sign up with another monitoring company that a friend recommended, but AlarmGrid's service has been so fantastic, they've answered several questions by email (very quickly, and accurately), and they have so much useful technical information on their web site, and the technician who called to walk me through configuring my alarm for the monitoring was friendly and knew exactly what she was doing. All in all a terrific experience!

I was looking to eliminate my telephone landline connection so I purchased and installed the Honeywell GSMV4G-TC2 - AlarmNet Total Connect 2.0 Upgrade Kit cellular alarm communicator from Alarm Grid. The installation and alarm monitoring activation was simple with the help of Alarm Grid (& their YouTube videos). I arranged an appointment early before work and the folks at Alarm Grid walked me through each step of the process helping me set-up the system and get my AlarmNet Total Connect set-up, running and tested within an hour. Now my family and I have control of our home alarm system from our PC's and smart devices. Overall, Alarm Grid's service and support was excellent and I would rate them A+.

I ordered a new DIY (do it yourself) alarm system to upgrade my existing hardwired system that was in the house that I purchased. Sterling at Alarm Grid was very patient with me, providing costs and options for me as well as technical support. The prices are very fair and the Honeywell L7000 alarm system is excellent. I tied my existing hardwired zones into the new system with an adapter board and added many other alarm sensors like smoke/heat, water flood (for the air conditioner emergency overflow drip pans) as well as remote dongle keys. The YouTube videos and the telephone support made the installation job easy. When the activation time came, the technician called at the appointment time and within 1 hour the system was activated, correctly programmed and configured and I can access everything through the Total Connect application on my smartphone and PC. If you are the DIY type you should definitely consider using Alarm Grid. Excellent products and service and I saved at least $1,000 with the extensive system I installed. Of course, much simpler and lower costs options are available. If I could give them more stars I would.

I was able to get many system questions answered before I ever spent a dime with their online chat function. Connie really knows the products. My 1 hr activation window was easily scheduled online through their website and the technician was right on time with the call. The activation process took less than 15 minutes and Frank took the remaining 45 minutes to educate me on their software and my alarm panel. Since then I have had 5 more installs and they were as smooth as the 1st. Thank you.