Alarm GridReviews of alarmgrid.com

By far Alarm Grid has the best customer service ever. No matter what question, every time they answered right away. I am really happy with their products.

Excellent service! Very responsive.

I installed an alarm system myself and needed communication established (WiFi & GSM). Called and spoke with Sterling, and he directed me to go online and signup for an account. About 30 minutes later, he called me back to let me know I had wired it incorrectly and walked me through correcting it. I had a few issues with "Total Connect" as well and they helped there too! I had a few issues (mostly my fault) and they were quick to call back. I would definitely recommend this company! I was extremely impressed with their efficiency and customer service!

Took over Alarm Grid account from existing customer when I bought their business. Service has been great the customer service from Sterling was excellent.

Alarm grid has the highest quality in customer service I have ever received. Sterling and team has completely reminded me that there are still good people around Alarm grid focuses on safety and honesty Where others have tried to pull the wool over my eyes Keep up the awesome job guys I have yet to find any other alarm company that has stood out and well exceeded all expectations I have used a few in my life and I tell you what if I could turn back time I would use alarm grid from day one no questions asked I could not ask for a better team to monitor and protect my family and my property Even when I had a glitch Sterling has showed absolute wonderful customer service and attitude and you can really tell that he is proud to offer a peace of mind and you can tell that he really cares him and his team have really really amazes me every time I dare anyone to give them a try you will not be disappointed if I was a millionaire I would definitely help him and his company out in anyway possible these guys are the best hands down no one is superior than them

I have been an alarm dealer since the mid 1990's. When I was considering a new install for my parents I began looking for a company that I could use that would be technically modern and helpful. I think Alarm Grid fits both very well. From the selection of equipment, technical questions about the capabilities of the gear, to the installation and turn-up I have been very impressed with Alarm Grid. From DYI homeowners to seasoned professionals you will find the best resources at Alarm Grid! William E Miller (Licensed in Georgia)

The ownership and employees of Alarm Grid are 'off the charts' knowledgable but more importantly, you can sense that they have a lot of pride in sharing that knowledge. They have always been prompt, courteous and very thourough in their explanations. They are experts who don't talk down to the non-experts. If you are a DYI and looking for an alarm company to work with, put Alarm Grid at the top of your list.

I purchased an alarm system for my condo in the Caribbean and was getting nowhere with the local technician to configure the monitoring function properly. I finally found the phone number to call Alarm Grid directly for support. They were able to help me in just a few minutes where my local technician (from another company) couldn't figure it out after several months! I love the technical support from Alarm Grid!