Mike
Dylan was very helpful when I contacted…
Dylan was very helpful when I contacted your site. He answered every questions quickly, and was very knowledgeable. Great support!
Alarm Grid is listed under Home Improvements.
Alarm Grid (alarmgrid.com) has 471 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Home Improvements · Fayetteville, Tennessee
Excellent

Home Improvements · West Palm Beach, Florida
Excellent

Home Improvements · Bradenton, Florida
Excellent
Home Improvements
Excellent
Showing 467 reviews with 5 stars · Clear filters
Mike
Dylan was very helpful when I contacted your site. He answered every questions quickly, and was very knowledgeable. Great support!
Dave H.
Purchased and activated in just a few hours. Couldn't be happier. Thanks Dylan for all your help
customer
I recently installed a Lyric system along with a 5800C2W (convert wired zones to wireless). The purchasing process was flawless - systems arrived sooner than I expected.The youtube videos are very professionally done. Prior to purchase, I had many questions about the system. Dylan Andriano was super patient, helpful and extremely knowledgeable. A fantastic company to work with. I will highly recommend them to anyone installing any security equipment. Signed up for the monitoring and Dylan also helped get that completed in a timely manner.
Tambrey
Freddie was extremely patient in explaining and working with me in setting up my system. I truly appreciated his kindness!
Mark S.
Awesome service and support. Was way over my head in getting the programming up and running. Support rep Couldn’t have been more helpful and patient!
Sue M.
Nathan walked me through the activation process. He was knowledgeable, friendly, and patient during the entire process. I have been quite impressed with Alarm Grid’s great customer service overall. This makes me feel like I can trust them to monitor my home. I upgraded from Honeywell 5100 to the Honeywell Lyric system. Nathan made it a very smooth and easy process. Thank you Nathan!
Justin S.
Could not have had a better experience with alarm grid. Decided to upgrade my old Vista 20P panel to a Homekit enabled a Honeywell Lyric. Unfortunately, I did have some issues with the original unit being shipped to me. But alarm grid did not hesitate to send me a new lyric controller and got me up and running within a few days.
Douglas R.
Darrell was very patient and help today. I was not sure which of the many ways to set up the communicator and which of the two transformers to use based on the instruction booklet that came with the device, so I had not started any of the wiring or powering up before the phone consultation. He walked me through the option that i needed to use. I decided that since the wiring was going to take me a while, I should set up a second follow-up consultation for activation.