Alarm GridReviews of alarmgrid.com

This is the best DIY system I have come across. From easy to handle system operations to 110% perfect customer service, this is THE company to go after. Kalen Dickerson & Sterling have been my go to persons. Kalen went over & beyond his call of duty to monitor my home’s alarm system while I was away. People like Kalen still do exist & is the sole reason I still have faith in humanity. Try it out. U will be shockingly pleased .

I came across AlarmGrid trying to look at youtube videos to salvage the security monitoring system and sensors installed across my 1989 built house that I recently purchased. I neither wanted to trash all the thoughtfully placed sensors across the house and nor spend a fortune on installing new ones. The initial investment, although a gamble whether the system will work or not, was a third of what was quoted by competitors for a new system with sensors. I got a Residio LTEM PA and hooked it up to the Honeywell Vista 10 SE. After getting instructions on phone from Darel and Travis who were patient and knew their job well I could get the signal across to the monitoring station (Eureka!). I was so happy I was able to use most of the things until the time I upgrade to more recent panel (Vista 20 or so) in apocket friendly way. I got the certificate for home insurance (the actual reason that triggered the process).

Great self-monitoring service. Great price. Super easy set-up, all done online. Travis was very knowledgeable in answering any questions I had about my Total Connect 2.0 account. I fully recommend this security monitoring company

I wanted to start out with Self-monitoring with phone access to Arm/Disarm. Purchased the LTEM-PV and power cable. Watched their videos on how to disconnect previous provider's (Xfinity Home) communicator and how to connect the new LTEM-PV. Very easy to follow and complete. They activated the Total Connect 2.0 which gives me phone access. Everything working as planned! Support was Friendly, quick to respond with any information I asked, and walked me thru the activation. Highly recommend Alarm Grid....

I’ve been with Alarm Grid for ~ 10yrs. Outstanding service and support! Alarm monitoring is very prompt and professional.

I have had only a positive experience with Alarm Grid. Darrell Kittle and the other techs were extremely helpful in helping me diagnose and test my system. Emails were answered fast and calls were always returned. This is a great company to work with. David R

Their support is like no one else's....endless.

It is very comforting to sign up with a company that has alarm monitoring service through alarm.com. No contracts, no fuss, and straightforward customer service. Alarm Grid has knowledgeable staff who are available to assist with technical issues. I have had experiences with ADT, Brinks, Protection1, and most recently Vivint. These companies either tie you up on a long term contract or let you deal with their lousy customer service. Alarm Grid provides that peace of mind of having a reliable monitoring service through Alarm.com The only knock I have against Alarm Grid is that they don't have customer service on weekends, but they respond promptly during business hours. I guess their staff need to take days off too!