Thomas S.
Darryl in support has been amazing with…
Darryl in support has been amazing with all of his support. He took it up a notch by getting ahold of the manufacturer of my equipment to resolve my problem. Awesome support and an awesome company.
Alarm Grid is listed under Home Improvements.
Alarm Grid (alarmgrid.com) has 471 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Home Improvements · Fayetteville, Tennessee
Excellent

Home Improvements · West Palm Beach, Florida
Excellent

Home Improvements · Bradenton, Florida
Excellent
Home Improvements
Excellent
Showing 467 reviews with 5 stars · Clear filters
Thomas S.
Darryl in support has been amazing with all of his support. He took it up a notch by getting ahold of the manufacturer of my equipment to resolve my problem. Awesome support and an awesome company.
Daniel
AlarmGrid has amazing customer service with prompt response times. Complete opposite of ADT. My agent was Brandon, and he was very thorough and helpful through the entire process. He stuck with me until we got my panel online and working. Very glad to be an alarmgrid customer.
Ricky F.
We have been doing business with Alarm Grid for years. They are an outstanding company that has the best customer service of anywhere we deal with. Sterling, Freddie and the rest of the gang has went well above expectations. Always easy to connect with them for help. An awesome company in my experiences.
David H.
Very easy ordering experience with detailed product listings documentation, and write-ups that go beyond just regurgitating manufacturer copy. Getting activated was similarly an easy and user-friendly process. Highly recommended for the DIY homeowner looking to install their own alarm system and get professional (or better) features and quality!
Donna B.
This man was so incredibly courteous and knowledgeable we are very very impressed!
Rick
The folks at Alarm Grid are always ready to help me with my oddball technical questions. I am a DYI kind of guy and they walked me through several programming changes to make my security system work the way I think it should.
THOMAS
AlarmGrid made my transition from another alarm monitoring company very easy and seamless, the tech that handled my account Darrel K was extrordinarily knowledgeable and efficient. All my questions were answered, in fact they were usually already "infront of" my questions/concerns before I asked. Excellent customer service.
Howard
This is the second Alarm.com install I have done with the help of Alarm Grid. Freddie Daniels was FANTASTIC to work with, guiding me through each step in the process. First, I thought I was going to have to change the whole panel and many sensors. Freddie cut through all that and pointed out the ADC SEM communicator, attached directly to my existing system, for a very moderate cost - no new panel or other hardware necessary. Then he walked me through the wiring and installation and stayed cool and informative as we worked through a wiring fault issue over several days. Finally, he ensured the system was operational and all permits were in place and sent me off to add users, etc., with written instructions. Though initially daunting, Freddie's patience and knowledge made it fairly simple and fun.