Al Ansari ExchangeReviews of alansariexchange.com

I came to al ansari dhiyafa branch to we draw salary and I told to them I want to transfer in my bank account I ask them how long it takes they say it take 1 hour but till now didn't come ,

Poor customer service Unprofessional behaviour #hamriya branch

It is a pathetic and bureaucratic set up. I sent cash pick up on Monday. First, they ask for more information. Then it never confirmed its status. On inquiry they said to pick it up. When their vendor was approached, he refused to release the money. today when I followed up, they were asking for more information as if we have no work to do? now I asked for refund and they want picture of both sides of my debit card so it can be used for fraud?? I will never use them??

Why i have to put 1 star should 0000000 star Really bad experience

Very poor exchange rates and disappointing service. The customer service agents are rude and unhelpful, with an attitude of “take it or leave it.” There is no effort to retain customers or provide solutions. In such a competitive market, many other exchange houses offer far better rates and genuinely helpful service. Unfortunately, Al Ansari Exchange does not meet those standards.

I want to express my gratitude to Mohammad Tarik from the Al Ansari Jebel Ali branch. My friend, who couldn’t explain the reason behind receiving a flexible pay card, was struggling to do so. When I spoke with Mohammad on the phone, I explained the situation to him, and he immediately assisted my friend. Thank you, Mohammad, for listening to your customer and providing your help despite the branch’s impending closure. May God bless you and continue your excellent work.

The staff is not friendly especially the kabayan lady in the al ansari side exit a mall of emirates. Bad service.

Worst experience ever I had with the Sahara center branch next to the Geant hypermarket..staff is very rude & asked me to get out of the branch.. That staff member wants to call the police when I explain his mistake.