Akicon IncReviews of akiconshop.com

My statement was accepted yesterday and is called too old this morning.

Update 9/15/26. Since posting this review and going back and forth I finally told them I’ve done everything they’ve asked and to send a new faucet which they did. The faucet has an internal leak in the brass manifold that can’t be accessed by the consumer. It’s a bad design. While we eventually were sent a new faucet it took almost two weeks without. This review is related to their warranty support. The faucet was self-installed without issue and worked well for awhile. Out of the blue, the flexible line that supplies the faucet neck fell off, pouring water into our cabinets. The line is connected with a flexible hose that is screwed-in deep inside the faucet body (no access/poor design). Because of this, there is no way to effectively re-tighten the hose to connect it again - even with a small o-ring it has. Long story short, I am getting a run-around with warranty support whose instructions I have followed to a “T” and the line is still leaking because YOU CANNOT TIGHTEN IT. We’ve been without a sink for almost a week and this is unacceptable because of their poor design. They have admitted all you can do is HAND TIGHTEN the line and hope for the best, but it still leaks! I have demanded new faucet but they want more and more videos and pictures OF THE SAME ISSUE I HAVE ALREADY SENT.