Sada H.
I booked my flight through Akber…
I booked my flight through Akber Travels and had the worst experience. My flight was cancelled, yet I received no call, no email, and no SMS from their side. As a customer, I was left completely in the dark and had to find out about the cancellation on my own. For a travel agency, basic communication is the bare minimum and they failed at that. When I tried reaching out to Akber Travels for help, there was no reply from their team. No one picked up calls and my emails were ignored. The whole process felt extremely unprofessional and disorganized. Travel plans are stressful enough without having to chase your agent for basic updates. The overall attitude was rude and unpassionate. There was no sense of responsibility or care for the customer’s situation. Booking with them caused unnecessary stress, wasted time, and money. I strongly do not recommend Akber Travels to anyone looking for reliable travel service.



