AjautosparesltdReviews of ajautosparesltd.com

Bought a Refurbished 2.2 Transit Turbo back in may, not a bad word to say about AJ AUTOS, would highly recommend to anyone, will be back for more parts

AVOID!!! Ordered a air con pump from these Con artists. Pump was issued with a "2 month warranty" Pump off course didnt work no help or replacement was issued. Waste of £125 not to mention the £156 fee for degassing and gassing the system!

Extremely disappointing experience with AJ Auto Spares. I purchased a set of injectors from AJ Auto Spares, expecting them to be in serviceable condition. Unfortunately, when my vehicle was eventually booked into the garage and the parts were inspected, it became clear that three of the four injectors were unusable and in worse condition than the injectors already fitted to my car. Only one injector appeared suitable for use. I immediately contacted AJ Auto Spares to explain the situation and arrange the return of the three defective injectors. Instead of trying to resolve the problem, they simply hid behind a 7-day return policy and refused to help. This is despite the parts being purchased online and supplied with what they advertise as a 30-day warranty. A warranty is meaningless if customers are expected to have parts inspected, tested and fitted within seven days, especially when most people rely on garages that often have waiting times of several weeks. Any reasonable business would understand this and work with the customer to find a solution. AJ Auto Spares chose not to. The customer service was poor throughout. There was no genuine attempt to investigate the issue, offer replacements, provide a partial refund, or reach any form of compromise. Once they had my money, they seemed completely uninterested in resolving a legitimate complaint. I am now left with three injectors that are effectively worthless, having spent money on parts that cannot be used and receiving no meaningful support from the supplier. Based on my experience, I would not recommend AJ Auto Spares. If something goes wrong with your order, don't expect understanding, flexibility, or customer-focused service. There are plenty of other suppliers out there who stand behind the quality of the parts they sell and treat customers fairly.

Great communication and service. Would recommend.

Good service, very helpful give it a try.

Ordered a rear differential but was never delivered....contacted them...in vane...no refund.....

Absolutely great service and and customer service is second to none. Highly recommend this company although hopefully don’t have to use again, as that would mean my car needs more parts haha. Keep up the great service

Fantastic service, parts at a great price