AIT Worldwide Logistics Reviews | Read Customer Reviews of aitworldwide.com

AIT Worldwide LogisticsReviews of aitworldwide.com

2.585 reviews
Shipping & Logistics
2 Pierce Place, Suite 2100, Itasca, Illinois

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AIT Worldwide Logistics

About AIT Worldwide Logistics

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components and finished goods. Since 1979, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing and worldwide locations in Asia, Europe, and North America, AIT’s full-service options also include customs clearance, warehouse management, and white-glove services.

AIT Worldwide Logistics (aitworldwide.com) has 85 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: aitworldwide.com
Website: aitworldwide.com
Category: Shipping & Logistics
Location: Itasca, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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AIT Worldwide Logistics reviews

Showing 52 reviews with 1 star · Clear filters

Sharifa K.
Dec 17, 2025
This is likely the most incompetent…
This is likely the most incompetent company I have ever worked with. Run!
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Robert C.
Dec 15, 2025
Delivered on non-acceptable day…
Delivered on non-acceptable day (Sunday) after being told Sunday delivery unacceptable. Company should check, not just plan, a acceptable day and time frame. Will not use ATI company in future.
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Lani T.
Dec 14, 2025
Where to begin…STEER CLEAR IN LOUISIANA
Where to begin…what should have been a simple delivery ended up with a summons for a court date with a max fine of $500 and my arrest posted online “in error” and all due to an immature delivery man and total lack of driver communication that could have prevented it all! BUT the tv is in one piece as far as I know (haven’t taken it from the box yet!) AND like others the delivery was days late from original set date! Steer clear IF you have a choice. Technically NO STARS for AIT.
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t W.
Oct 10, 2025
DEPLOYABLE
I was notified of a delivery between 8.36/10.36 today the 10th October. The slot came and went. Talking to the company the delivery never left the Depot in Northampton until 9.40am.Given that I live in Chingford there was no way that they could have delivered by 10.36am.No notification from AIT of a late delivery.Phoned the company at 11.30am and was informed delivery will be another 40/50 minutes. I have had numerous delivery by DPD over the years and they have never missed there hourly time slot. I really really wish that I could give a negative star
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Richard E.
Sep 5, 2025
Alarm bells! Packaging opened.
As the delivery guy carried the box (containing a Sky TV) to the house it was clear the packaging had been opened. Then, when we looked inside the box, there were several items missing. The delivery guys acted as though this was unexpected. However, I was told later that every box in the delivery van had been opened. Scam?
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A F B.
Aug 21, 2025
Late with shipment - poor tracking
Late with shipment. Tracking updates were obscure and unhelpful. Service person surly and curt.Dell choose wrong shipping company. Very poor service.
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Alex B.
Jun 24, 2025
Criminal damage to property whilst…
Criminal damage to property whilst delivering a fridge. Complained for months and been fobbed off despite ample evidence. Said it wasn’t their problem but their subcontractors, who couldn’t speak English and couldn’t care less. Horrendous customer service and zero accountability.
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Timothy R.
Apr 19, 2025
They are the absolute worst
They are the absolute worst. First from home depot a tore up snowblower. Second from dicks a smashed kayak. Absolutely the worst out there
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