AIT Worldwide Logistics Reviews | Read Customer Reviews of aitworldwide.com

AIT Worldwide LogisticsReviews of aitworldwide.com

2.585 reviews
Shipping & Logistics
2 Pierce Place, Suite 2100, Itasca, Illinois

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AIT Worldwide Logistics

About AIT Worldwide Logistics

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components and finished goods. Since 1979, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing and worldwide locations in Asia, Europe, and North America, AIT’s full-service options also include customs clearance, warehouse management, and white-glove services.

AIT Worldwide Logistics (aitworldwide.com) has 85 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: aitworldwide.com
Website: aitworldwide.com
Category: Shipping & Logistics
Location: Itasca, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AIT Worldwide Logistics reviews

Showing 31 reviews with 5 stars · Clear filters

Lee W.
Feb 4, 2025
Excellent quality product
Incredible quality mattress delivered with care and very easy to set up. We’ve bought mattresses before but this one puts them all to shame. We’ve bought mattresses before but we haven’t slept this well for years!
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Ann F.
Jan 11, 2025
Really lovely helpful Guys
Really lovely helpful Guys. Rang me twice, on route and on delivery. Made sure everything was as it should be, cleared all rubbish away.
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Alison R.
Dec 14, 2024
AIT - Great customer service.
A big shoutout to our delivery man last night in Bath. Friendly, extremely helpful and respectful in ensuring our new bed frame got its way up the stairs. Thank you Sir. A very professional company, communicative, quick to respond and in these days of poor customer service AIT get a 100% score from me!
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Harry
Dec 12, 2024
Amazing customer service from Connor Richardson
Amazing customer service. I had a washing machine delivered but they couldn't take it up the stairs even though I had selected this option when placing the order so they refused to deliver. I spoke to Connor Richardson who immediately got down to the bottom of the issue which was that they couldn't go above 2.5 floors and mine was on the 4th. Since it had landings and only eight or so steps on each flight Connor said he could arrange for a special team to come and do it. He deserves full credit for being flexible and finding a solution. He saved a situation which could easily have dragged on, lead to endless frustration, anger and resentment and most likely would have ended in a return with high costs for everyone involved. In short he just made it happen. Thank you !!
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Jeanella Aquino R.
Sep 11, 2024
Amazing drivers
It is the first time I have received any package from this company. Though I have to say that the portal wasn't allowing me to track the delivery, their customer service team was really helpful. I received a heavy sofa and I would like to thank the driver (Rob) and the companion (Victoria) for assisting us with a smile on their face! I could tell they were tired after a long working day and I wanted to show appreciation for the hard work they do. Thank you Rob and Victoria, please keep on being the lovely people you are! I hope this review enlightens your day!
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Sam
Sep 5, 2024
Efficient and speedy
Super efficient, friendly service Tidied up and cleared away all rubbish Perfect !
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Lesley H.
Sep 5, 2024
Great delivery drivers/personal
Great delivery drivers/personal. Speedy service, conscieneous and courteous
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