I bought the 20 Inch chocolate brown straight and to my surprise UPS knocked on my door after about 36 hours. I loved them completely, so soft and full of volume all the way to the tips!! Going to order curly ones now for my natural hair. Thank you for the great customer service! I am very pleased and that is why I will forever continue to purchase from airy hair!
TV
Teri V.
Pleasantly surprised
I'd really like to thank you for the excellent customer service. I was very worried about ordering extensions online because you never truly know the quality. I must say that I am EXTREMELY happy with my Airy hair. I've done 2 application of the tape ins both at 5 weeks per application and my hair is still soft. I had to trim the ends just at 10 weeks but the hair is really great quality - because of Airy I've been able to try out the micro beads and not break the bank! On top of the great quality at a really affordable price compared to salon prices or even other websites.. you've provided amazing customer service, quick responses, detail in your responses and quick shipping given.
TE
Tammy E.
Couldn't ask for more
Based on other reviews, I was skeptical and anticipated issues, but when I opened the package (who cares what the package looks like when the PRODUCT is what matters) and inspected the hair, I was VERY pleased! I ordered 16 inch micro-beaded natural wavy, premium remy hair. When I pulled it out of the package, there was this bundle of much shorter, very curly hair. I kinda freaked, but then remembered you are supposed to wash it first (duh). So I gave it a go...This hair is the softest, perfectly put together hair I have tried. There is very SLIGHT shedding,because they are extensions, and extensions do that. The curl is naturally wavy, the texture is SO similar to my own, that it blends beautifully, and with ordering the light brown, it was very easy to match. I would highly recommend this hair to friends. The company was outstanding, polite, and answered my questions in a timely manner. I will definitely be working with this company again in the future.
Response from AiryhairJan 14, 2020
Hi Tammy,
Thank you for your amazing feedback.
We’ve made a lot of progress in 2020 and are committed to offering the best hair extensions and customer service. Misleading competitor reviews are no indicators of our business.
We went from special boxes to environmentally friendly solutions and upgrades in the hair sourcing process.
MP
Marlen P.
Colour Match Perfect
First of all, i got the ash blonde and it is so beautiful. It matched so perfectly and seamless with my hair i even forget i m wearing them. They feel exactly like natural hair that my friends didn't even notice! Will definitely be purchasing another set when these get old! Lucky to have found this brand.
Response from AiryhairJan 14, 2020
Hi Marlen,
Thank you for your purchase.
I’m happy to learn that you have received another set of beautiful hair, we customize any types of extensions in any complex colors such as 3 or 4 tones ombre color and tweak blending ratios of each color too.
It's our pleasure to have you as a client too.
Thank you again.
PA
Parker
Great extensions
Great extensions, I keep using Airy Hair and they have been the most consistant with quality.
Lasts me 4 to 5 months depending if I do extra toning which I am addicted to.
Response from AiryhairMar 24, 2019
Thank you for your kind words!
MO
Montana
Fabulous hair
Fabulous hair, been a customer since early 2018, extensions last around 6-7 months for me, so it's the second purchase for me only, no issues with support but I had to return hair to central Europe instead of UK after wanting to change texture, they paid shipping but still
KC
Kels C.
Very statisifed with the service and product
I received exstentions a while ago but I barely wore them. I changed my hair colour and I will never have use for the colour of exstentions I have now. I contacted AiryHair regarding the situation and they were amazing about it! They responded to me very quickly and kindly allowed me to do an exchange. It was so easy and simple and I appreciate everything they have done. They provided me with everything I need in order to send them back. I am super happy with the expierence I had. The personally love the exstentions, I would receive so many comments on how long my hair was and people didn’t even realize it was exstentions they look that real. So far these are my favourite and I have had many in the past. I am extremely satisfied with the service I received as well as the product. Thanks so much AiryHair!!
Response from AiryhairJan 10, 2019
Thank you very much for your kind words, we've come a long way since 2004 and are always trying to help our customers.
Happy New 2019!
ME
Mello
Nicely done year
Great hair extensions all around, using non remy plus quality on my clients and no issues for the entire year, using since new 2018 line.