Du D.
Vorsicht!!!!
Ich warte schon seit DREI MONATEN auf mein Paket. Wurde vom Kundenservice immer wieder vertröstet und zuletzt ignoriert. Mein Geld sehe ich wohl nicht wieder. Reine Abzocke!!
High-quality, affordable human hair extensions with free worldwide shipping and 30 to 45 days money back guarantee.
Airyhair (airyhair.com) has 239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hair Care & Styling · Istanbul, Turkey, Florida
Excellent

Hair Care & Styling · Worcester, Massachusetts
Excellent

Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
Showing 50 reviews with 1 star · Clear filters
Du D.
Ich warte schon seit DREI MONATEN auf mein Paket. Wurde vom Kundenservice immer wieder vertröstet und zuletzt ignoriert. Mein Geld sehe ich wohl nicht wieder. Reine Abzocke!!
Tara
Warte seit fast 3 Wochen auf mein Paket. Der Kundendienst erreicht man nicht. Keiner antwortet auf E-mails etc. Denke nicht dass ich das Geld zurück erstattet bekomme. Reine Abzocke und sehr schlechter Kundenservice!
Response from AiryhairMar 1, 2019
Hallo, Können Sie mir bitte Ihre Bestellnummer mitteilen, damit wir das überprüfen können?
Mahalia T.
Ordered kinky curl hair, went swimming. My hair is one dreadlock.... it is awfull. Normally with real hair you can brush it.... not this hair. Its worse than synthetic hair.... please don’t buy it. Wish I could post pictures... you won’t believe it! I have heard the straight hair is ok, but the curly hair was awfull. Your Shipment #1400000019 Order #1400000039 100% Natural Remy - Weave Haarextensions 25 - 75 cm (Rechte, Golvende en Gekruld) Wat Length Hair Do You Want? 40 cm (100g) Kleur (Zie Onderstaande Grafiek) Ombré (#2 + #12) (Schepen na 6 dagen) Haarsoort (Facultatief) Kinky Curly (Schepen na 6 dagen) Aangepaste Volgorde (Facultatief) Double Drawn NL-WEFT-16-WEFT100-#2+#12OMBRE-KinkyCurly-DoubleDrawn
Response from AiryhairDec 23, 2018
Hi, I am sorry to hear that. Can you please let me know your order number so we could check? Thank you.
Tara
Don’t bother worst quality extensions I’ve ever seen. Sent completely wrong colour so I sent back for a refund months ago with this fraudulent company not refunding me. Don’t waste your money on this rip off company.
Response from AiryhairNov 17, 2018
Thank you for your review. The hair you received was for a synthetic hair order for training. We have not yet received your return. We did ask for a shipping proof, you could not provide us with a tracking number or reference number from the post office. A full refund will be issued once we get the item back, thank you.
Annlyn C.
“I have been ordering micro loop extensions from AiryHair for several years and I must say that though the customer service is good, the quality of the hair just keeps getting worse and I hear the same excuse over and over "We are trying a new supplier. So sorry, we;ll send you more samples to try". I must say that after spending $500.00 plus per order for Double Drawn, Premium Remy, each order is is less and less a quality product with the same excuse and I cannot except this same excuse anymore. If you are looking for hair that is not "Real" 100% human (they experiment with like-human hair products, Yaky quality and less than what you are paying for, then you can order these. Mine never last past 30 days and I am extremely careful with them. The beads are bad quality and slip hair, the ends of the hair are burnt and the hair smells horrible (acid wash) and the hair is NEVER the color I order. I deal a lot in #2 Dark Brown and the hair comes in a #4-6, Medium Golden reddish brown. If anyone else has a USA supplier that deals with quality 100% HUMAN hair, please let me know. I will be switching suppliers. Thank you”
Response from AiryhairAug 15, 2018
Hi, I am sorry to hear that, but you and I have been working together for almost 2 years to test hair quality from different donors (sending you hair for $5k) and switching to different donor only when you confirmed that the quality is great. This batch was also confirmed by you to be of good quality that can be used. We are serious about hair business and we do want all our clients to be happy with the quality and wide selection Airyhair delivers. This hair donor is the steadiest (and have lowest lemon rate) and can be confirmed by more and more returning clients than before. This is why we have been working with them. Again, we are sorry about your experience and we are always in search for better processes, donors and hair delivery services. We welcome our clients to join our hair testing platform and help us to keep on testing hair quality. Please contact us on site. Thank you.
Miss. Blonde B.
when I arrived my extencion with the keratin were beautiful, after I applied and washed them began to be frizzy and to form the nodes I deprived so many extencion and these I must say are the worst especially because I can not remove now the worst purchase
Response from AiryhairJul 11, 2018
Hi, I am sorry to hear that. May I know your order number?
Joy A.
The worst customer service ever. I had problems with their product and they did not listen to what my problem was. It caused me to lose all my hair. Their products are not government regulated like in the USA where the government has health guidelines. They blocked my emails and used profanity in writing. I have never had such an unbelievable experience coming from the USA where the customer is treated with respect at the very least. They are the worst customer experience ever. They are a Chinese company with the worst customer service ever.
Response from AiryhairJun 8, 2018
Hello, 1. You have been buying our extensions for many months and only when we banned you (for renting / returning hair and doing it all over again, which is against our TOS as well as major retailers like Amazon), did you post a review on how bad the hair is. Well, since you have placed many orders, this is false. 2. We do not add any chemicals or anything to extensions that could cause any hair loss. This is impossible with something that you simply attach, unless your hair would already be falling out due to health condition. Also, this is false since you kept buying our product and if it was so bad, you would not continue to do so. 3. You are making misleading claims again, we are not a Chinese company just like Apple is not a Chinese company. We design and create everything in in house and have facilities in many continents, including USA and Europe. 4. There are no health guidelines on hair extensions in the US as this is not a product that can cause any issues and / or is regulated. The only country in the world with some control is Italy. So you are misleading again.
Natalie S.
Im so sad about the bad bad quality of this hair. It practically ruined my summer.Its like steel wool after 1 month and half of it is gone! it cant even be brushed! Im ashamed of going out like this and I try to hide it under a cap. Ive bought hair from MANY companies but this one was the worst. I want to warn others from buying hair from this site cuase of the bad quality, bad bad bad. Im so sad now and Im now trying to find another company cause I Have to re do it. That mooney was really lost :(..... order number - # 1000000114
Response from AiryhairMay 29, 2018
Hi, I am sorry to hear that. Can you please let us know your order number as we can't find any orders under Natalie Sawan name.