AiryhairReviews of airyhair.com

Oh my.. so I bought my extensions for 230euros which is a lot for what I got!! after one wash they started to shed A LOT!! nothing helped althrough I bought doubble drawn ones;) . After a wash they instantly became dry and CURLY! Even though I ordered straight ones (well, they were straight till I washed) They are huge scammers. I dont know but they probably use chemicals to make hair LOOK perfect, but once you wash them you see the real problems..:)))

I'd give negative stars if I could. I was hoping to be able to post a snapshot of an email I received displaying the extent of unprofessionalism and rudeness shown to customers by Airyhair.com staff. I cannot say about their product, because it was never recieved and apparently is not the company's problem. I've never encountered such unprofessionalism from any other company in my life. They basically stole my money. They generated a tracking number but never shipped my order according to the exceptionally helpful people who work for USPS Customers Care. When I requested a refund they told me they, "had shipped the order, if the order wasn't received, not their problem. Sorry no refund!" Unbelievable. Little advice: Save yourself some money by going someplace else. You dont save money at airyhair.com, you're giving your money away. Reviews on youtube say their product is garbage anyway ;)

Honestly i had such high hopes for this brand and unfortunately these were a nightmare for me. I would suggest to save your money and go to a more reputable brand. My hair is naturally curly and dark brown. I ordered the darkest brown curly microloop extensions, double drawn, and remy premium plus. Right away these extensions shed like crazy just while trying to put them in and were a lot lighter of a color than had been advertised on the website. After washing them the first time it seemed like all the hair went down the drain, and after dying them to match my actual hair color, it just got worse. Even though i got the double drawn, it seemed like there were little fly away strands everywhere, especially when it was braided and it felt like there were little hairs poking my shoulders and neck making me itchy. (something that when my own natural hair was that long did not do) Not to mention that the hair seemed too perfect. Curly hair girls out there all know not every single one of your curls are identical.. but these were. Leading me to believe that they had been permed that way. Needless to say— they did NOT blend into my naturally curly hair. They also started to lose thickness and get crazy frizzy after just one week. I was very hesitant to buy this brand after seeing them attack others in comments and try to discredit them. But i have all the emails, confirmations, and pictures of the hair, shedding, and website to back my claims. I wish more than anything that i could get my $260+, month+ of waiting, and 4 hours that it spent to put in my hair back. I had hoped it would be different for me than all the negative comments and reviews, but I would not advise this brand to anyone especially to curly hair girls looking for extensions to blend with your natural hair. Edit after Response: Lol this is exactly what I was trying to prevent and you guys are lucky that TrustPilot doesn't let me post pictures because i have all the proof I need. FIRST- I have never been rude to anyone. There has been absolutely NO correspondence from me with the company other than the 2 emails that you have sent me to notify me that you got my order and that it sent. I did try to call twice and no one ever answered. SECOND- i ordered this is November, not October THIRD- i only discovered this website in November and there was never a “Britney Huntley”. So you've got the wrong person and clearly the wrong order. FOURTH- My extensions were delivered via USPS, not FedEx. And i have that proof too. FIFTH- i never demanded a refund. Your website clearly states you don’t refund hair that is opened. This is literally the first contact that I have made with anyone from the company other than the emails as stated before. SIXTH- i posted an honest review to help other people in my situation. If you cant take the negative reviews then don’t look at these websites. They are flooded with them. And not every negative review needs a negative response. AND if anyone is trying to SCAM, DEFAME, and is “SCUM” its you guys for selling this product knowing it isn't what is promised and then try to discredit people after reviewing it. LASTLY- IF YOU COME FOR ME COME CORRECT! I HAVE THE PROOF AND HAVE EXPOSED IT ON OTHER REVIEW WEBSITES SO KEEP COMING. My review on SiteJabber has my photos for proof. Including mail, tracking number, and delivery from USPS. Like I said. Come correct.

Horrible customer service haven't spoken to a human yet. Bad quality extensions very dry, brittle and will tangle up badley. Still waiting on there false money back guarantee.

I’m currently waiting for my order. And I never had such a bad experience before. As I contacted the customer service, to give me a detailed answer to my order, I receive a pfd with FAQs. If I ask again (because I want to know the status of my order) I received the vey unfriendly answer of Mr./Mrs. June Ellis: “your questions already replied in previous mail. don’t keep to ask” That’s all I get. No address, no apology and the most impertinent sentence: “don’t keep to ask”. Nice. That’s the way how customers are treated at Airyhair! The shipping status hasn’t changed for now 3 weeks. My delivery is somewhere in China. I ask again, what that means and when I can expect the delivery. Again Mr/Mrs Ellis sent me the pdf. I ask again, when my order will be delivered. Guess which answer I got  “your questions already replied in previous mail. don’t keep to ask” Due to this behavior, I ask Airyhair to cancel my order and to refund the money I paid. Mr/Mrs Ellis responded again in his/her own polite and custom orientated way: “your item is on the way, it can not be canceled”. Again, no address, no apology. This seems to be way how customer are treated at Airyhair. You can order and pay and then don’t ask questions and keep quiet. Never again! I wonder if I will ever receive my delivery.

Terrible, do not order from them! Have never had such a bad experience. When you try to call they don’t answer and when you email they are very rude and don’t resolve anything!

NICHT BESTELLEN!! Voll die Verarsche! Mein Paket ist in Indien. Hab die Trackingnummer verfolgt... Geld nie mehr bekommen und auch keine Antwort von ihnen!

Are you friggen serious??? LIES LIES LIES I HAVE NEVER ONCE TRIED TO CONTACT FOR REFUND. WHERE IS THE PROOF. SO YOU GET A BAD REVIEW AND YOU DEFAME AND LIE AS A RESPONSE???? I DID A TEST ON THE LEFTOVER EXTENSIONS I DIDNT PUT INTO MY HAIR, WASHED IT ONCE TO SEE THE RESULT AND ITS HALF THE LENGTH THE ENDS ARE BEYOND FRIZZY AND THIN TO ALMOST NOTHING. TRUSTPILOT I CANNOT BELIEVE YOU WOULD ALLOW THIS COMPANY TO LIE AND DEFAME. HAVE THEM SHOW YOU ANY CONTACT BETWEEN THEM AND ME. LEAVE THIS POST UP FOR AWHILE TO SHOW PEOPLE WHAT HORRIBLE PEOPLE THEY ARE. THEY LIE ABOUT THE HSIR BEING REMY AND THEN THEY LIE ABOUT THIER CUSTOMERS. ANYINE PLEASE CONTACT ME AND I WILL DO A LIVE VIDEO SHOWING HOW AFTER ONE WASH THE HAIR FALLS APART. Hair took a long time to arrive, which was expected. That was not my issue. Hair out of the package is shiny and glossy. Had it installed by beaded weft and did indeed blend well with my hair, especially once I purple shampooed out the yellow (#60) I wash my hair once a week in order to keep the extensions as fresh as possible, but after 3 weeks hair sheds like crazy, mats up within 5 min of me brushing it. I use expensive shampoos and conditioners from the salon. Never go to bed with wet hair. I had to take these extensions out after 4 weeks and throw them out. They had shed like crazy, matted up and stayed matted, ends were tattered and looked like I had gotten a hair cut it became so short I am disappointed I wasted my money.