Karen C.
Terrible customer service
Terrible customer service, dont read anything on the order. Sent my order to billing address then Royal Mail lost it. Sent emails with complaints for them to not be read, they do what they like.
Airup is listed under Smoking & Tobacco.
Airup (airup.com) has 40 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 32 reviews with 1 star · Clear filters
Karen C.
Terrible customer service, dont read anything on the order. Sent my order to billing address then Royal Mail lost it. Sent emails with complaints for them to not be read, they do what they like.
Cartwright W.
This is absolutely a joke. Don't understand why school children are so into it? Maybe it is just capitalism??? Cheap plastic/metal material. the bottle arrived clearly used and pacakaging opened and resealed. never got through the customer services as they only use AI to fob you off. AVOID!!!
leslie C.
Rubbish leaks and they not interested never again will I buy from these jokers
Ulvi Allahverdiyev Ulvi A.
Never buy this shit, because no support from them always AI chat coming no help, no support. return back is expensive, it is just plastic, please do not waste your money, very stupid project this is, money grabbers.
Catherine M.
I ordered three packs of air up pods in March. I only received two packs and although l have messaged Air up on several occasions have not received a response.
Armin S.
6 months later, the bottle leaks, no replacement. So, let the children drink water with a normal bottle, it‘s just the same, but much less expensiv. Air up wants to create a long time addiction to their “pods”, that’s the real deal. Stop it, no need to any additional things to drink water, it’s ridiculous, typically Belgium shit …
Adrian D.
EVERYONE IS THINKING THAT THIS IS THE COMPANY AIR-UP, THE ONES THAT MAKES THE WATERBOTTLES, BUT THIS IS ANOTHER COMPANY! THEY DONT DESERVE THAT
Suleman B.
didn't get on well with the bottle. The portal would not allow me to return but kept on saying you've got 14 days to return with no way to do it. No phone number and don't respond to any of your emails. Avoid.