AMANDA
It leaks
It leaks, flavor pods are not good and even if you are within your 30 day window they won't refund you. Unless its unopoened!! How will you know if it leaks unless you open it! DO NOT BUY THIS
Airup is listed under Smoking & Tobacco.
Airup (airup.com) has 40 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 32 reviews with 1 star · Clear filters
AMANDA
It leaks, flavor pods are not good and even if you are within your 30 day window they won't refund you. Unless its unopoened!! How will you know if it leaks unless you open it! DO NOT BUY THIS
I M.
We purchased two air up bottles for our 8 year olds who are used to using similar types of drinks bottles. The bottles both leak and the rubber top that pushes into the top of the bottle does not seal tight and both have leaked a lot when being used. No tipping of the bottles nothing. Even with the lids on tight they still leak from the same place. Even the loops on the lid have perished and split within a month of purchasing. Treated, used and cleaned following the company instructions provided. Contacted over 15 times with emails as no other method possible and every time fallen on nonsense excuses and then finally passed on to the dedicated special team that now a month in haven’t bothered to contact me. My advice would be just opt for something else. Any other company would probably arrange for the items to be returned or replaced or even something rather than endless team member giving useless advice that is tried repeatedly on the hope it was correct but then reported back that still the issues were there on both products the company then turn their back. Just choose another brand that might actually take the efforts needed to resolve an issue rather than make excuses and not respond
Sally
I’ve got 3 air ups and never had a problem I buy the pods regularly spend slot of money. However 1 if my new bottles leak which I know isn’t normal as like I said I’ve had 3 great bottles However I’ve been offered no replacement so I’m £35 down with a upset child
Abdallah H.
Bought a bootle and a pod, a month now still have not received the product. Not good at all.
Alison C.
Don't buy! One Month late and still no delivery. Air up have sent my order two more times and still Evri have not delivered the goods. I have an upset son. Evri have returned my order back to the sender three times now. Why? I have no choice but to ask for a refund.
Mrs Sarah F.
Air up pods arrived in a broken damaged box. The pods were not in the box. I have since been in contact with airup 4 times by means of the online chat. Each time I have been told to wait, and then been told they will get back to me in 24 hours. It’s been 4 days now! Each time I chase this I am told to wait. I don’t know what else to do.
Mrs L.
I bought a pink airup for my very excited daughter at Christmas Two objections: 1) the pods don’t work/taste and the suction is appalling 2) despite checking the seals, it has leaked all day in my work bag Very poor show for a £38 product not fit for purpose Annoyed Jayne Leek
Luca
Assolutamente pessimo, fatto l'ordine non è più possibile loggarsi, il servizio assistenza non fornisce assistenza se non loggati. Il recupero password non funziona...mi sa che ci sono cascato anche io in una bella truffa!