AirsplatReviews of airsplat.com

Response from AirsplatNov 3, 2016

We are in receipt of the complaint for the above referenced customer. As a Resolution Specialist, I welcome the opportunity to respond to the customer's inquiry. We addressed this matter directly with Andrew Knobel-Piehl on November 2, 2016, by way of email. We have rectified the situation by refunding the missing items in his package. Please let us know if we can assist further regarding this matter. We apologize for any inconvenience this may have caused you. Thank you for taking the time and effort to bring this issue to our attention.

Response from AirsplatNov 3, 2016

I apologize for any inconvenience this may have caused you. I would love to see what can be done to assist in this matter. Please email me directly at [email protected] to rectify this issue. When responding please provide a phone number and order number. We strive to make our customers happy and satisfied with all purchases made at Airsplat.com I look forward to speaking with you.

Response from AirsplatNov 3, 2016

We are in receipt of the complaint for the above referenced customer. As a Resolution Specialist, I welcome the opportunity to respond to the customer's inquiry. Per our records, a response was emailed to the customer the same day of the order. We addressed this matter directly with Joel Buxton on September 14, 2016, by way of Email. We have rectified the situation by refunding the full amount back to the customer's Credit Card. Please let us know if we can assist further regarding this matter. We apologize for any inconvenience this may have caused you. Thank you for taking the time and effort to bring this issue to our attention.

Response from AirsplatNov 3, 2016

I apologize for any inconvenience this may have caused you. I would love to see what can be done to assist in this matter. Please email me directly at [email protected] to rectify this issue. When responding please provide a phone number and order number. We strive to make our customers happy and satisfied with all purchases made at Airsplat.com I look forward to speaking with you.

Response from AirsplatNov 3, 2016

I apologize for any inconvenience this may have caused you. I would love to see what can be done to assist in this matter. Please email me directly at [email protected] to rectify this issue. When responding please provide a phone number and order number. We strive to make our customers happy and satisfied with all purchases made at Airsplat.com I look forward to speaking with you.

Response from AirsplatNov 3, 2016

I apologize for any inconvenience this may have caused you. I would love to see what can be done to assist in this matter. Please email me directly at [email protected] to rectify this issue. When responding please provide a phone number and order number. We strive to make our customers happy and satisfied with all purchases made at Airsplat.com I look forward to speaking with you.

Response from AirsplatSep 14, 2016

We are in receipt of the complaint for the above referenced customer. As a Resolution Specialist, I welcome the opportunity to respond to the customer's inquiry. The Well MB4401T Bolt Action Spring Sniper Rifle MB298 was a boneyard item. It states under the description: Please Note: All Bone Yard items are sold AS IS. No accessories included. Warranty claims and returns will not be accepted for this item. - Functionality NOT guaranteed. - BBs do not feed - Image for example Only This item is for parts only. It is regularly priced at $129.99 and was sold at a very discounted price for that reason. We have a certified gun tech test each gun before being shipped. We do apologize for the misunderstanding. Please let us know if we can assist further regarding this matter. Please see the link: http://www.airsplat.com/well-mb4401t-bolt-action-spring-sniper-rifle-mb298.html Thank you for taking the time and effort to bring this issue to our attention.