rmr1197
Minor issues with product description, customer service resolved the issue.
Had some issues with an inaccurate description on a boneyard item that was supposed to come with a magazine that didn't. After working with their customer service for a couple days they agreed to send me a replacement. Overall not a perfect experience, but I'm satisfied with the result.
Response from AirsplatNov 17, 2016
We are in receipt of the complaint for the above referenced customer. As a Resolution Specialist, I welcome the opportunity to respond to the customer's inquiry. We addressed this matter directly with the customer on November 11, 2016, by way of email. We have rectified the situation by issuing the missing magazine from his purchase. Please let us know if we can assist further regarding this matter. We apologize for the mistake in the product's description on our website and any inconvenience this may have caused you. Thank you for taking the time and effort to bring this issue to our attention.