Airsoft MegastoreReviews of airsoftmegastore.com

Good service and quality. The customer service gets better than before, and will response all my questions within one day. Just ignore the negative review.

I recently bought some items for my nephews & spent over 300+ on airsoft products for them. Airsoft Megastore has the best customer service. I called in to check the status of my order & they were very helpful & informed me when my tracking with be available. I called again when I received my order & again i received good customer service, I called in for battery recommendations. Airsoft Megastore has the best lowest prices & a very friendly customer service. I would recommend to buying airsoft products HERE!!! You won't be disappointed. BEST DEALS, BEST PRICES, BEST EVERYTHING!!!!!!!!

I have purchased a 330+ gun and it arrived in a standard amount of time all working and all. haven't had any problems with customer support. I have read some of the other reviews and it's mostly little kids breaking their guns bc they have no idea how to use the gun. and to the people saying their attachments didn't fit their gun that's ur fault u bought the wrong attachments and blaming it on the store. Also if u call like 500 times, of course, they're not going to take ur call. If u pick up the phone and just start complaining right off the bat their not going to want to help you. Just be calm when you talk to someone and if they don't pick up try different numbers and try the email( email takes longer tho). These losers that broke their gun in the first hour or so definitely did something stupid to cause the gun to break. It doesn't just stop u did something so that it wouldn't work. Just trying to stop dumb people from taking away business from a good company

There's alot of negative reviews regarding airsoftmegastore.com. Quite frankly, i'm surprised because I was A) order to get my tracking number, B) contact Customer Service on the 1st call and C) return my merchandise without incident. I wanted to leave a review because my experience was so seamless, after reading all these reviews, these are just the bad incidents out of many good ones that may happen from time to time, or idk, I can only speak about my experience.... I bought a g&g raider cm16 after reading a couple of reviews, but after receiving it, I actually found one for cheaper, I called to see if they would price match and return the difference to me, they said they couldn't, no big, policy or what have you- I asked if I could return it, they paid the shipping and I got my money back minus a restocking fee. I bought the cheaper one- anyhow, they gave me a promo code for a free BB bag , were genuine and I guess all I can really say is, if you get ahold of them they're very helpful, I personally can't say a bad thing about them until I have a bad day like ya'll's... thanks AMS

Hello, I am a guy who just wanted a good airsoft gun to shoot around with. After lots of research I got a good deal with this company. When I received my package it seemed that they sent me the wrong battery for my gun. When I called them, the lady on the phone was really nice and knowledgable. After explaining my issue she reviewed my order and then noticed that the battery I ordered wouldn't have worked for my gun anyway! I was really appreciative that she took the time to look that up. She then sent me the correct battery free of charge. Don't bother emailing the company because I haven't gotten a reply via email, but over the phone they get stuff done. I've had a fine experience with it and I'm so shocked that they have so many bad customer service reviews.

Who ever thinks this company is a joke, it isn't. I got a great price for a gas powered SR-25, which I normally would pay over 600, and yet I got it for around 4-500 dollars. I also ordered some clothing related items which I have to admit came a little damaged. I kind of ignored the damage until it actually broke in mid fight. I called them up like 2 days later and told them how it broke. Because it was damaged in shipping and the ups guy made a note of it, I was able to get a full refund, which I used to buy the same mag holder and belt. Another time my gun I ordered which was an M4 CQB got lost in shipping. I told them and they just sent me a new one with almost no questions asked.

First off, Airsoft Megastore has an excellent stock of quality items, and some of the lowest prices on the market. I was very impressed not only with they're wide selection, but the affordability of it all. Once I had chosen my items and gone through checkout, I received an order confirmation, but no shipping conformation. I waited almost a full 24 hours before i received a polite email from customer service, saying one of the items I wanted was no longer in stock, and apologized for the lateness in getting back to me. They said that I could either wait for my item to be shipped later, and have the rest shipped now, cancel the purchase of said item, or replace it with something else. I told them exactly what I wanted to replace it with, and within a few hours they had thanked me for my patience and my order was shipped. Top notch service.

I am a fan of AirSoft because the site is easy to navigate and find great products on bargain prices. Sale section can save you a lot of money. Armory Backpack is one of my best purchases. Absolutely a best value deal! Delivery (at least in LA) was fast.