Airsoft MegastoreReviews of airsoftmegastore.com

A while back I ordered a Golden Eagle stubby stock that was supposedly "Tokyo Marui compatible". When it arrived, I realized it was only compatible for Golden Eagle receivers. I was furious, and when I tried to return it, no answer to email or phone. I shrugged it off because it was only $15. It was a learning experience, so I wanted to share my newfound knowledge with a review. AMS REMOVED my review informing people of the false information. I decided to test something by creating another account on another IP address and left another review stating the compatibility issues. Same thing. AMS deleted the review. I asked around and found out that Golden Eagle is AMS's exclusive brand. Most if not all reviews for Golden Eagle products on their site are nothing but positive because they remove negative feedback. Don't order from this site. Go to evike or airsoft GI. They're much better, cheaper, more reliable, and they have much better customer service.

We bought a sniper rifle for my son from airsoftmegastore.com. It broke after roughly 100 shots. We tried calling their phone number several times and no one ever answered. Wrote to their tech support 12 days ago and have not received any response. Wrote to their customer service manager email and received an automated response that they would work on our request. 6 days have gone by without hearing from them. The website says they respond in 1-2 days. Not true...

I also purchased a gun and 2 batteries for Christmas. The battery they said online that fit the gun did not. Started calling before Christmas to ask for a RMA # and they would not answer their phone. Then the gun, which was a gift, does not function. Have been trying since Christmas (4 weeks) to get an RMA # and no response. They have quit answering their phone and do not reply to the numerous emails I have sent. We have gotten them just this week to answer the phone by calling from different numbers and they say they area sending a RMA# and nothing. I am not going to dispute the change on my card. If that doesn't work I am taking them to small claims court. Will also report to the BBB. Everyone please do this.

Got the gun around new years, fired a few times then stopped, only making a clicking noise, knowing either the battery or the gearbox was fried I decided to email, I got an email right before they closed asking what I would like to do as they told me they were under warrenty, asked if I could return and if not id take money back. It's been a whole week and Ive been resending emails and still no response, tried other email accounts and STILL nothing, they're phone service? Don't even bother because the only thing you're gonna get is 2 hours of ringing then some blank static, the sound of someone on the other line then they disconnect you, ive been trying to call and email for a week and havent gotten a single reply.

I purchased a black friday mystery box. It took 2 weeks and opening a case through paypal to get tracking information. It was obvious airsoft megastore did not ship the item until I opened the case. The box finally arrived more than 3 weeks after i ordered it and the gun I received did not mach the possible guns listed on the website, it was less than half the cost of the guaranteed value. I emailed immediately and tried calling the number on their site (no answer ever and mail box was full). I finally called the parent company and was able to speak with someone. This is a good three plus weeks after I started emailing and calling mind you. I was told it was a mistake, that the warehouse sent the wrong gun. This may be true but I am suspicious. I was told to send the gun back (they payed for return shipping in full). I was told as soon as I sent proof it was shipped they would send the correct gun. I dropped the gun off at UPS the following day and sent the tracking number that afternoon. I never heard a word from airsoft megastore. I waited a few days for any indication they had shipped. I had enough so I went back to paypal and ask that my original money be returned. I did the steps requested by paypal and got my money back about 6 weeks after the original purchase. This is the worst online purchase experience I have ever had. There appears to be no concern for customers. In 6 weeks of trying I only was able to make contact once, and that was by calling their parent company. Avoid at all costs.

If I could give a ZERO star believe me I would. DO NOT BUY FROM THIS COMPANY. customer service sucks. My gun lagged in the trigger and they said i had to pay 25% for a faulty gun. Which is bull. I only shot it once. Not to mention I was told yesterday they would call me today, did I get a call today you may ask? F no. Screw this company and everyone stay away. Seriously.

A week and 1/2 and still more answers, can't leave message. I should have read the reviews before.

Ordered. Received no email confirmation. Tried to call - nobody answers the phone. Tried to leave a message - voicemail box is full. Emailed - no response. DO NOT BUY FROM THIS SITE IF YOU KNOW WHAT'S GOOD FOR YOU!